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- Tasks: Provide admin support and a friendly reception service for a mental health team.
- Company: Join Leicestershire Partnership NHS Trust, serving over 1 million people in the community.
- Benefits: Enjoy 27 days holiday, free parking, and discounts on shopping and wellness programs.
- Why this job: Be part of a supportive team making a real difference in mental health care.
- Qualifications: Experience in administration and strong communication skills are essential.
- Other info: Flexible working options available; apply quickly as positions may close early.
The predicted salary is between 24000 - 36000 £ per year.
Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!
We have an excellent 12 months fixed term opportunity for a Receptionist/Administrative Assistant to join our West Leicestershire Neighbourhood Community Mental Health Team within the directorate of Adult Mental Health. The Team is based on two sites in Hinckley, the Orchard Resource Centre on Hill Street and Hynca Lodge, on Tudor Road. Please note that the successful candidate will need to alternate to provide a service to both sites as required.
This is a full-time role and you will be working 37.5 hours Mon to Fri 9am to 5pm
The Team provides comprehensive support to adults with mental health problems. And consists of nurses; medics; Occupational Therapists and Psychologists.
As a Receptionist/ Administration Assistant for the West Leicestershire Team you will be responsible for providing a comprehensive administration service to a specific area of the mental health team which will include supporting a clinical team. The main duties will be around the provision of an effective; efficient and friendly front of house reception service, meeting health professionals; contractors; patients; relatives and visitors. You will need to be quick thinking whilst working within policies and guidelines.
This is a diverse role and you will be working in a busy and fast paced environment within a team that value and support each other.
We are looking for people with administration experience, strong communication skills with the ability to work on their own and in a team and who can demonstrate our values of Compassion, Trust, Respect and Integrity.
The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.
We Also Offer
- A generous pension contribution and holiday allowance starting at 27 days
- Free onsite parking
- Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
- Health and Wellbeing Support
For more information about the role or an informal visit, please contact Andrew Spencer., Acting Senior Administration Manager on 07767 442142
Job Description Summary (Main Duties And Responsibilities)
- Please note we do NOT offer Sponsorship for this role*
As an Administration Assistant/Receptionist you will be the first point of contact for telephone enquiries and face to face from patients and referrers. You will be working proactively as part of the wider administrative and clinical teams including other services within the directorate of Mental Health and Clinical and Medical Staff.
You will be processing referrals, data inputting, supporting the wider teams as per service needs and other general administration duties. For this you will require good working knowledge of Microsoft Office applications, excellent IT skills and highly organised with good planning skills.
The role includes telephone and written correspondence with patients, Service Users, liaising with family members/carers, GPs and other primary care services, other external NHS services or partner agencies, such as Social Care and the Police.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview. #J-18808-Ljbffr
Administrative Assistant employer: Leicestershire Partnership NHS Trust
Contact Detail:
Leicestershire Partnership NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of the Administrative Assistant role. Understanding the nuances of working in a mental health environment will help you demonstrate your awareness and readiness during any discussions.
✨Tip Number 2
Network with current or former employees of Leicestershire Partnership NHS Trust. They can provide valuable insights into the team culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Highlight your communication skills in conversations or interviews. Since the role involves liaising with various stakeholders, showcasing your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you embody the values of Compassion, Trust, Respect, and Integrity. Think of examples from your past experiences that illustrate these qualities, as they are crucial for this role.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant administrative experience and skills that align with the job description. Emphasise your communication skills, IT proficiency, and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting mental health services. Mention specific examples of how your previous roles have prepared you for this position, particularly in providing excellent front-of-house service.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications and any other relevant software. Include examples of how you've used these skills in past roles to improve efficiency or support teams.
Showcase Your Values: Demonstrate how you embody the values of Compassion, Trust, Respect, and Integrity in your application. Use specific instances from your work history to illustrate how you have applied these values in a professional setting.
How to prepare for a job interview at Leicestershire Partnership NHS Trust
✨Research the Organisation
Before your interview, take some time to learn about Leicestershire Partnership NHS Trust. Understand their values, mission, and the specific services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Communication Skills
As an Administrative Assistant, strong communication skills are essential. Be prepared to discuss examples of how you've effectively communicated with colleagues, patients, or external agencies in previous roles. Highlight your ability to handle enquiries both over the phone and face-to-face.
✨Showcase Your Organisational Abilities
The role requires excellent organisational skills. Be ready to share specific instances where you've successfully managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised and efficient in a busy environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations. Think about scenarios related to patient interactions or administrative challenges, and prepare your responses to demonstrate your quick thinking and adherence to policies.
