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- Tasks: Provide admin support to the Perinatal and Maternal Mental Health team.
- Company: Join Leicestershire Partnership NHS Trust, serving over 1 million people in the community.
- Benefits: Enjoy a generous pension, 27 days holiday, and health and wellbeing support.
- Why this job: Be part of a supportive team making a real difference in mental health.
- Qualifications: Strong communication skills and admin experience required; IT proficiency is a must.
- Other info: Flexible working options available; apply quickly as roles may close early.
The predicted salary is between 28800 - 43200 £ per year.
Job Overview
Come and join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative, and dynamic work environment!
We have an excellent opportunity for an Administrative Assistant to join our Perinatal and Maternal Mental Health team within the directorate of Adult Mental Health.
This is a full-time role, working 37.5 hours from Monday to Friday, 9am to 5pm. We may also accommodate some remote working, although the posts are predominantly based on-site at this time.
As an Administrative Assistant for Perinatal Services, you will provide comprehensive administrative support to a specific area of the mental health team, including supporting a clinical team.
Your responsibilities will include meeting and greeting patients face-to-face and answering calls in a timely manner.
This role is diverse, working in a busy and fast-paced environment within a team that values and supports each other.
We are seeking individuals with administrative experience, strong communication skills, and the ability to work independently and as part of a team, demonstrating our values of Compassion, Trust, Respect, and Integrity.
We prioritize the health and wellbeing of our team members, offering a robust induction, regular supervision, and support. There are opportunities for career progression through structured learning to help you achieve your long-term goals and work to your strengths.
We also offer:
- A generous pension contribution and holiday allowance starting at 27 days
- Free onsite parking
- Access to additional benefits such as discounted shopping, recognition schemes, and other packages to support work-life balance
- Health and Wellbeing Support
For more information or an informal visit, please contact:
Caroline Wathan, Administration Manager
Email: caroline.wathan@nhs.net
Mobile: 07881 261 572
Job Description Summary (Main Duties and Responsibilities)
Please note we do NOT offer Sponsorship for this role
As an Administration Assistant/Receptionist, you will be the first point of contact for telephone inquiries and face-to-face interactions with patients and referrers. You will work proactively as part of the wider administrative and clinical teams, including other services within the Mental Health directorate and Medical Staff.
Your duties include processing referrals, data input, supporting the team as needed, and other general administrative tasks. You should have good knowledge of Microsoft Office, excellent IT skills, and be highly organized with good planning abilities.
The role involves communication with patients, service users, family members/carers, GPs, and external NHS services or partner agencies like Social Care and the Police, requiring good written and verbal communication skills and a calm, compassionate manner.
Note: We may close the advert early if we receive sufficient applications, so please apply promptly.
About Us
Leicestershire Partnership NHS Trust (LPT) provides community health, mental health, and learning disability services across over 100 settings, serving over 1 million people in Leicester, Leicestershire, and Rutland with a team of 6,500 staff.
We are committed to a workforce that reflects our community, actively promoting equal opportunities in employment and service delivery. We encourage applications from all community sections, especially underrepresented groups.
Further details on benefits, leadership behaviors, and other information can be found in the \’Information for Applicants\’ documents.
We support flexible working arrangements, and all substantive roles (excluding medical staff) are subject to a 6-month probation period. All roles require permission to work in the UK, and DBS checks are at the applicant\’s expense.
Applicants at risk within the NHS who meet the criteria will be given interview priority.
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Administration Assistant employer: Leicestershire Partnership NHS Trust
Contact Detail:
Leicestershire Partnership NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of an Administration Assistant in a healthcare setting. Understanding the nuances of working within a mental health team will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Leicestershire Partnership NHS Trust. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying for the role.
✨Tip Number 3
Highlight your communication skills in conversations with the hiring team. Since the role involves interacting with patients and various stakeholders, showcasing your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you manage multiple tasks in a fast-paced environment. Providing examples of how you've successfully handled similar situations in the past will demonstrate your suitability for the role.
We think you need these skills to ace Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Administration Assistant position. Highlight key skills such as communication, IT proficiency, and organisational abilities that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in administrative roles. Emphasise your familiarity with Microsoft Office and any previous experience in a healthcare setting, as well as your ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the values of the Leicestershire Partnership NHS Trust. Mention specific examples of how you have demonstrated compassion, trust, respect, and integrity in your previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Leicestershire Partnership NHS Trust
✨Showcase Your Communication Skills
As an Administrative Assistant, you'll be the first point of contact for patients and referrers. Make sure to demonstrate your strong verbal and written communication skills during the interview by providing clear and concise answers.
✨Highlight Your Organisational Abilities
This role requires excellent planning and organisational skills. Be prepared to discuss specific examples from your past experience where you successfully managed multiple tasks or projects simultaneously.
✨Familiarise Yourself with Microsoft Office
Since good knowledge of Microsoft Office is essential for this position, brush up on your skills before the interview. You might be asked about your proficiency with specific applications, so be ready to share your experiences.
✨Emphasise Teamwork and Compassion
The role involves working closely with clinical teams and supporting patients. Share examples that highlight your ability to work collaboratively and demonstrate compassion in a busy environment, aligning with the Trust's values of Compassion, Trust, Respect, and Integrity.
