At a Glance
- Tasks: Manage ICT systems to ensure they deliver quality services for the community.
- Company: Join Leicestershire Fire and Rescue Service's forward-looking ICT Team.
- Benefits: Enjoy a competitive salary, flexible working, generous leave, and professional development support.
- Other info: Promote equality, diversity, and inclusion in a supportive workplace.
- Why this job: Make a real impact in a vital service while developing your skills in a dynamic environment.
- Qualifications: Experience in system management, procurement, and user training is essential.
An exciting opportunity to join a forward-looking ICT Team delivering quality system solutions to a Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable our Service to deliver for our communities.
You will manage a portfolio of related ICT Systems; ensuring they are secure and effective. You will be responsible for making sure our systems meet Service requirements, are correctly procured and Supplier Contracts are managed. Working with our Users and Suppliers you will ensure they are resilient, and delivery value for money.
As part of the wider ICT team, you will be working with Service Colleagues to resolve issues and deliver change. You will ensure user guides and procedures are correct and up to date, and that staff are suitably trained in the operation of our Systems. You will also have the opportunity to contribute to key System delivery projects within the Service.
The successful candidate will have relevant knowledge of System portfolio Management. This would cover areas such as System Administration, procurement and contract management, user training, Change Management process and projects. Technical knowledge of system configuration, incident and problem management would also be relevant. You will be capable of working swiftly and accurately, often in time sensitive situations. We are looking for candidates that can, above all, demonstrate the capability to excel in this broad and challenging role.
Benefits you will receive:
- Competitive salary
- Flexible working
- Generous leave entitlement plus public holidays
- Full support for ongoing professional development
- On-site gym facilities
- Free onsite parking
- Access to an emergency services “Blue Light” discount card
- Use of our in-house occupational health unit, which includes fitness support
- Access to the Service’s 24/7 Employee Assistance Programme
- Public sector pension (subject to pension scheme rules)
Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives.
Pension Considerations: Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team.
Sponsorship: Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Hybrid working may be considered for this role.
Closing date: 23:59 26 June 2026
Interview and test date: 09 - 17 July 2026
If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.
ICT Systems Manager employer: Leicestershire Fire and Rescue
Leicestershire Fire and Rescue Service is an exceptional employer, offering a supportive work environment that prioritises professional development and employee well-being. With competitive salaries, flexible working arrangements, and generous leave entitlements, employees can thrive both personally and professionally. The commitment to equality, diversity, and inclusion ensures that all staff feel valued and empowered to contribute meaningfully to the community.
Contact Details:
Leicestershire Fire and Rescue Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Systems Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Leicestershire Fire and Rescue Service on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to system management. We should also think of examples from our past experiences that highlight our skills in procurement, user training, and change management.
✨Tip Number 3
Showcase our passion for ICT systems! During the interview, let’s discuss how we can contribute to the team's goals and improve service delivery. It’s all about demonstrating our commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace ICT Systems Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of ICT Systems Manager. We want to see how you can contribute to our team at Leicestershire Fire and Rescue Service!
Showcase Relevant Experience:When detailing your experience, focus on your knowledge of system portfolio management, procurement, and user training. We’re looking for candidates who can demonstrate their capability in these areas, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the job. We appreciate clarity as much as we appreciate creativity!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Leicestershire Fire and Rescue
✨Know Your Systems Inside Out
Make sure you have a solid understanding of the ICT systems relevant to the role. Brush up on system administration, procurement, and contract management. Being able to discuss specific systems you've worked with will show your expertise and confidence.
✨Prepare for Behavioural Questions
Since the interview will include behavioural questions, think of examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Your Commitment to EDI
Be ready to discuss your understanding of Equality, Diversity, and Inclusion in the workplace. Think about how you can contribute to creating an inclusive environment and be prepared to share any relevant experiences or initiatives you've been part of.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
