At a Glance
- Tasks: Lead a team managing Oracle Cloud access and security while resolving user queries.
- Company: Leicestershire County Council, committed to inclusive services and community support.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Opportunities for professional growth and commitment to diversity and inclusion.
- Why this job: Make a real impact by enhancing system security and user experience in a collaborative setting.
- Qualifications: Experience with Oracle systems and strong problem-solving skills required.
The predicted salary is between 39939 - 42699 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall LE3 8RA
Salary: £39,939 - £42,699 per annum (pro rata for part time) (pay award pending)
Working Hours: Full time - 37 hours per week
Contract Type: Permanent
Closing Date: 10th June 2026
Interview Date(s): 15th June 2026
Are you an experienced Systems Administrator with detailed knowledge of Oracle Cloud? Are you ready to lead a small but strategically important team maintaining access and security for a shared Oracle Cloud system? Then this role may be for you!
About the Role
East Midlands Shared Services is a partnership between Leicestershire County Council and Nottingham City Council to provide a shared Oracle Platform and transactional finance, HR and payroll services. The Sys Admin Team Manager leads a key team in the support of the shared Oracle system by:
- Managing access for users
- Triaging all queries and incidents
- Providing advice and guidance to key stakeholders and managers across the two councils
- Operating a BACS bureau for all payments in and out of the system
In addition you will support team members to deliver a seamless service, ensuring that queries are answered with service level agreements and work with EMSS colleagues and managers to design and deliver service improvements. You will also support the Oracle Support Service Manager and EMSS Business Development Manager in responding to internal and external audit requirements.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Providing system support for Oracle to include managing configuration, developing and maintaining user access and roles, including in depth knowledge of Oracle security and access, sufficient to be able to advise partners and suppliers of issues and options.
- NVQ Level 4 or equivalent qualification or equivalent level of relevant experience.
- Providing support to Oracle users to resolve problems and issues, and of processing and overseeing BACS payments including knowledge of BACS payment systems and protocols.
- Investigating complex issues in an Oracle Cloud system and devising solutions.
- Supporting operation finance, HR or payroll teams to meet business objectives including reviewing new or existing processes.
- Working with external IT support to create a seamless Oracle support service.
- Working in a complex partnership arrangement and the impacts this has on managing system roles and access.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Flexible Working
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
Jill Turner - Business Development Manager
Email: jill.turner@emss.org.uk
Sys Admin Team Manager employer: Leicestershire County Council
Leicestershire County Council is an excellent employer, offering a supportive work culture that values inclusivity and employee development. As part of the East Midlands Shared Services, you will have the opportunity to lead a dedicated team while enjoying flexible working arrangements and a commitment to professional growth, all within a vibrant community-focused environment at County Hall.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sys Admin Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Oracle systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Oracle Cloud knowledge. Be ready to discuss specific scenarios where you've managed user access or resolved complex issues. We want to see your expertise shine!
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully led a team or improved processes. This role is all about managing a small team, so let us know how you can inspire and support others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sys Admin Team Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the specific requirements of the Sys Admin Team Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your qualifications; provide examples of how you've successfully managed Oracle systems in the past. We want to see how you’ve tackled challenges and delivered results, especially in a team setting.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experiences and skills. Clarity is key!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly. Plus, it shows you're keen on joining us!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Oracle Inside Out
Make sure you brush up on your knowledge of Oracle Cloud, especially around user access and security. Be ready to discuss specific scenarios where you've managed configurations or resolved complex issues. This will show that you're not just familiar with the system but can also lead a team effectively.
✨Demonstrate Leadership Skills
As a Sys Admin Team Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've supported team members in the past, triaged queries, or improved service delivery. Highlighting your experience in managing a team will set you apart from other candidates.
✨Understand the Partnership Dynamics
Since this role involves working across two councils, it's crucial to understand the complexities of partnership arrangements. Be prepared to discuss how you've navigated similar situations before and how you would approach collaboration with stakeholders to ensure seamless service delivery.
✨Align with Their Values
Leicestershire County Council is committed to delivering accessible and inclusive services. Familiarise yourself with their values and be ready to discuss how your own values align with theirs. Sharing your commitment to inclusivity and accessibility will resonate well during the interview.
