At a Glance
- Tasks: Lead the Carers Team to deliver high-quality support for unpaid carers.
- Company: Join Leicestershire County Council, dedicated to making a real difference in people's lives.
- Benefits: Flexible working options, professional development, and a supportive work environment.
- Other info: Opportunity for career growth while influencing the future of carers support.
- Why this job: Make a meaningful impact on the lives of carers and their communities.
- Qualifications: Degree level education or equivalent management experience in social care.
The predicted salary is between 40582 - 49600 £ per year.
If you are an experienced, values-led leader with the vision and drive to deliver improvement, you could be the person we are looking for as Service Manager for Carers.
You will lead the development and delivery of high-quality support for carers, working with partners, communities and colleagues to make a meaningful difference for people who provide unpaid care.
You will ensure outcomes are achieved, impact is measured, and strategic oversight is effectively connected with operational delivery.
In this strategic role, you will lead the Carers Team and oversee the delivery of carers assessments, reviews, service development and performance improvement.
You will play a key role in implementing and ensuing sustainable delivery of the Multi-Agency Carers Strategy for Leicestershire, ensuring that carers are heard, listened to and actively involved in influencing the services that affect them.
You will provide clear leadership across the service area, translating strategy into delivery and using data, insight and feedback to improve outcomes, strengthen preventative support and ensure value for money.
The role requires effective partnership working across social care, health, voluntary and independent sectors, as well as the ability to influence change, manage performance and support teams through transformation.
The successful candidate will bring significant experience of leading people and managing performance, budgets and competing service demands.
You will have strong knowledge of social care legislation, policy and best practice, alongside a proven ability to work collaboratively with partners and stakeholders to develop practical, innovative solutions.
Experience of safeguarding, strategic service development, relationship management and using data to inform decision making will be essential.
We are seeking someone who can role model Leicestershire County Council's values of positivity, trust and respect, flexibility, openness and transparency.
You will be confident in building positive relationships, encouraging innovation, supporting staff wellbeing and creating a culture focused on continuous improvement and better outcomes for carers and the people they support.
This is an opportunity to influence the future of carers support in Leicestershire, working at a strategic level while staying connected to the experiences of carers, communities and front-line services.
If you are committed to partnership working, strength-based practice and improving lives, we would welcome your application.
Do you have a passion for working with carers?
Do you want to make a difference and looking for a challenging role that gives great job satisfaction?
Leicestershire County Council are introducing a new strategic lead for carers.
- Educated to degree level or equivalent management experience, or appropriate professional qualification in social work or occupational therapy.
- Management qualification or evidence of continual professional management development demonstrable experience identified within the section below.
- Substantial adult social care experience at a policy or operational management level with a successful track record as a manager in a social care or health organisation and demonstrable experience in managing and implementing change and performance improvement programmes.
- Significant experience in people and performance management and stakeholder and relationship management beyond adult social care.
- Dealing with a wide breath of strategy and policy issues and in a multidisciplinary and/or multi-agency setting.
- Strategic partnership working with representative citizens and carers to identify policy solutions..
- Skills and knowledge relevant to the service area, carers and prevention along with excellent knowledge of partnership agencies in statutory, voluntary and independent sectors.
In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents.
You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
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Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
- If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.
Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
For further information on what it's like to work for us and the benefits we offer, please refer to the following
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Strategic Service Manager- Carer's Service employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Service Manager- Carer's Service
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Leicestershire County Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Leicestershire County Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Leicestershire County Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Leicestershire County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Strategic Service Manager- Carer's Service
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Leicestershire County Council:Before hitting send, make sure to tailor your application specifically to Leicestershire County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Leicestershire County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
