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- Tasks: Support senior leaders by managing diaries, organising meetings, and providing admin support.
- Company: Join Leicestershire County Council, a supportive and inclusive public sector organisation.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and employee discounts.
- Why this job: Make a difference in children's services while developing your career in a dynamic environment.
- Qualifications: NVQ level 2 in literacy and numeracy, proficient in Microsoft Office, and strong organisational skills.
- Other info: Flexible working options available to help balance work and personal life.
The predicted salary is between 26832 - 28146 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, LE3 8RA
Worker Category: Hybrid Worker
Salary: £26,832 – £28,146 per annum (pro-rata for part-time)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 30th November 2025
Interview Date(s): Date TBC, interviews will be in-person
An opportunity has arisen for a well‑organised and effective individual to join the busy Secretariat team in Children & Family Services Business Support Team, working to support the Department’s senior leadership team including the Director, Assistant Directors and Heads of Service.
About the Role
Working as a Senior Business Support Assistant within the Business Support Secretariat team, your main duties and responsibilities will include:
- Arrange diary appointments and meetings for managers
- Organising and facilitating a range of strategic meetings, including the preparation of all relevant documentation and taking accurate minutes
- Receive and deal with emails via multiple busy inboxes, taking telephone calls and ensuring that visitors to the section are dealt with appropriately
- To be the first point of contact for enquiries from schools, partners, voluntary and community organisations, agencies and members of the public
- To be responsible for providing a comprehensive range of administrative and secretarial support for Officers working within the service, utilising good organisational skills
- To create, develop and maintain information systems and processes including Microsoft Office packages to produce reports to assist services and officers across the department.
The role is part of the wider Business Support Service, and as such, an important part of this role is to provide backup to colleagues across service areas and to assist in handling urgent work on a day‑to‑day basis. You must also respect the confidential nature of the work in line with the Data Protection Act.
What we offer:
- Guaranteed contracted hours
- Opportunities to progress within a large public sector organisation
- Excellent Local Government Pension Scheme
- Generous annual leave entitlement
- Access to staff wellbeing and counselling service
- Access to an employee discount scheme, providing a whole host of retail discounts, including your supermarket weekly shop and gym membership!
- Work for an organisation which 95% of our staff say is a good employer.
About You
To apply for this post, you must respond to and evidence the following 7 essential criteria within your personal statement
- Have an NVQ level 2 or equivalent in literacy and numeracy, and be trained and proficient in all aspects of the Microsoft Office Suite of software
- Have experience in diary management and facilitating meetings
- Have the ability to take accurate notes of meetings and type drafts for approval
- Have experience in a range of admin procedures
- Have relevant experience of working within a busy office environment and have an understanding and appreciation of confidentiality
- Have good organisational and record‑keeping skills and the ability to establish and maintain working relationships and communicate effectively with staff at all levels
- Be able to work effectively and efficiently whilst under pressure.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term‑time working, part‑time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Faye Smith – Business Support Officer, HR & Secretariat
Email: faye.smith@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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Senior Business Support Assistant employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and its values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to diary management and admin procedures. We can even help you with mock interviews to boost your confidence before the big day.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can give you that extra boost of confidence when you walk into the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Senior Business Support Assistant
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. Use specific examples that demonstrate your organisational skills and experience in diary management, as these are key for the Senior Business Support Assistant position.
Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office is a must-have, don’t forget to mention any relevant projects or tasks where you’ve used these tools effectively. We want to see how you can leverage these skills to support our senior leadership team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your points are easy to understand. This reflects your ability to communicate effectively, which is crucial for this role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your application in as soon as you can through our website. We’re excited to hear from you!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Assistant. Familiarise yourself with diary management, meeting facilitation, and the importance of confidentiality. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you've successfully managed multiple tasks or streamlined processes in a busy office environment. Being able to articulate these experiences will show the interviewers that you can handle the demands of the position.
✨Practice Taking Minutes
Since taking accurate minutes is a key part of the job, practice this skill before your interview. You could even ask a friend to hold a mock meeting while you take notes. This will not only boost your confidence but also give you a practical example to discuss during the interview.
✨Emphasise Your Communication Skills
As the first point of contact for various stakeholders, strong communication skills are essential. Be ready to share instances where you've effectively communicated with different levels of staff or external partners. This will demonstrate your ability to build relationships and handle enquiries professionally.