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For Companies At a Glance
- Tasks: Support senior leaders by managing diaries, organising meetings, and providing admin support.
- Company: Join Leicestershire County Council, a supportive and inclusive public sector organisation.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and employee discounts.
- Other info: Flexible working options available to help balance work and personal life.
- Why this job: Make a difference in children's services while developing your career in a dynamic environment.
- Qualifications: NVQ level 2 in literacy and numeracy, proficient in Microsoft Office, and strong organisational skills.
The predicted salary is between 26832 - 28146 £ per year.
An opportunity has arisen for a well-organised and effective individual to join the Children and Family Services Business Support Team as a Senior Business Support Assistant within the Education arena. The role involves providing back‑up to colleagues across service areas and assisting in handling urgent work on a daily basis.
What we offer
- Guaranteed contracted hours.
- Opportunities to progress within a large public sector organisation.
- Excellent Local Government Pension Scheme.
- Generous annual leave entitlement.
- Access to staff wellbeing and counselling service.
- Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
- Work for an organisation which 95% of our staff say is a good employer.
About the Role
As a Senior Business Support Assistant you will be part of a friendly, motivated team committed to providing excellent customer service. The role includes back‑up to colleagues, supporting urgent work, and acting as first point of contact for external enquiries.
Main duties and responsibilities
- Provide comprehensive business support services, both administrative and secretarial, coordinating local and statutory requirements and arranging statutory meetings.
- Take minutes of sensitive and confidential meetings, prepare documents in readiness, take minutes, distribute to professionals and enter outcomes into an in‑house database.
- Create, develop and maintain information systems and processes, including Microsoft Office packages to produce reports.
- Act as first point of contact for enquiries from schools, partners, voluntary and community organisations, agencies and members of the public, managing a generic inbox on a daily basis and communicating effectively to ensure children receive our services and to gather/monitor appropriate information.
- Line‑manage staff, including supervision and Annual Performance Review meetings.
- Support the administration of complex databases, ensuring all systems are accurate and maintained for auditing and analysis across service areas.
- Prioritise own workload to statutory deadlines and work as part of a team.
About You
To apply for this post you must:
- Have recognised academic qualifications (e.g., GCSE, A Levels, vocational qualifications, professional/further education qualifications) or NVQ 2 in Business Administration or equivalent level of relevant experience.
- Be trained and proficient in all aspects of Microsoft Office, including spreadsheets and basic data analysis.
- Possess good organisational, verbal and written communication skills.
- Have excellent customer care skills and a full understanding of maintaining confidentiality.
- Produce accurate work to deadlines, including meeting notes, under pressure.
- Establish and maintain working relationships and communicate effectively with staff at all levels.
- Prioritise own workload, work under minimum supervision with a flexible approach.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
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Senior Business Support Assistant employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and its values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to diary management and admin procedures. We can even help you with mock interviews to boost your confidence before the big day.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can give you that extra boost of confidence when you walk into the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Senior Business Support Assistant
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. Use specific examples that demonstrate your organisational skills and experience in diary management, as these are key for the Senior Business Support Assistant position.
Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office is a must-have, don’t forget to mention any relevant projects or tasks where you’ve used these tools effectively. We want to see how you can leverage these skills to support our senior leadership team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your points are easy to understand. This reflects your ability to communicate effectively, which is crucial for this role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your application in as soon as you can through our website. We’re excited to hear from you!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Assistant. Familiarise yourself with diary management, meeting facilitation, and the importance of confidentiality. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you've successfully managed multiple tasks or streamlined processes in a busy office environment. Being able to articulate these experiences will show the interviewers that you can handle the demands of the position.
✨Practice Taking Minutes
Since taking accurate minutes is a key part of the job, practice this skill before your interview. You could even ask a friend to hold a mock meeting while you take notes. This will not only boost your confidence but also give you a practical example to discuss during the interview.
✨Emphasise Your Communication Skills
As the first point of contact for various stakeholders, strong communication skills are essential. Be ready to share instances where you've effectively communicated with different levels of staff or external partners. This will demonstrate your ability to build relationships and handle enquiries professionally.