At a Glance
- Tasks: Administer pension schemes and manage records while ensuring deadlines are met.
- Company: Join Leicestershire County Council, a diverse and inclusive organisation dedicated to community service.
- Benefits: Enjoy hybrid working options, flexible hours, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills in finance and administration.
- Qualifications: Experience with pension schemes or finance, plus NVQ2 or equivalent qualifications required.
- Other info: We celebrate diversity and encourage applications from all backgrounds, including those with disabilities.
The predicted salary is between 21996 - 24116 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leics LE3 8RB
Worker Category: Hybrid Worker
Salary: £25,995 – £28,146 per annum (pro rata for part-time)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 15 September 2025
Interview Date(s): TBC
About the Role
To administer the provisions of the Local Government Pension Scheme
To facilitate the calculation and payment of benefits to contributors of the Local Government Pension Scheme through the accurate maintenance of all pension records
To manage a caseload ensuring statutory deadlines and KPIs are achieved
Your role is likely to include time spent on a telephone helpdesk and any experience in that field may be advantageous
About You
To apply for this post, you must:
- Have experience of work involving the Local Government Pension Scheme, another pension scheme or general finance
- Have experience of Microsoft Office software including Word, Excel and Powerpoint (or equivalent packages)
- Have NVQ2 or equivalent, such as 4 GCSEs, including Maths and English (Grades A to C / 4-9)
- Have the ability to compose correspondence which is clear, concise and grammatically correct
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\\\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Lesley Loakes
Telephone: 0116 305 8032
Email: lesley.loakes@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the \’About You\’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the \’About You\’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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Pensions Assistant employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Assistant
✨Tip Number 1
Familiarise yourself with the Local Government Pension Scheme and its provisions. Understanding the specifics of the scheme will not only help you in the role but also impress during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being proficient in these tools is crucial for managing pension records and calculations effectively.
✨Tip Number 3
Prepare to discuss your experience with customer service, particularly in a helpdesk environment. Highlighting relevant examples can demonstrate your ability to handle inquiries and support contributors.
✨Tip Number 4
Showcase your commitment to equality, diversity, and inclusion. Be ready to provide examples of how you've supported these values in previous roles, as they are important to the council's mission.
We think you need these skills to ace Pensions Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Pensions Assistant position. Make sure you can demonstrate relevant experience in your application.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Clearly explain how your experience aligns with the criteria listed in the 'About You' section. Use specific examples to showcase your skills in managing pension records and using Microsoft Office.
Highlight Relevant Experience: If you have experience with the Local Government Pension Scheme or similar financial roles, make sure to highlight this in your CV and supporting statement. Mention any relevant qualifications, such as NVQ2 or GCSEs in Maths and English.
Proofread Your Application: Before submitting, thoroughly proofread your application to ensure it is clear, concise, and free of grammatical errors. This is particularly important for a role that requires strong written communication skills.
How to prepare for a job interview at Leicestershire County Council
✨Know Your Pensions Knowledge
Make sure you brush up on your understanding of the Local Government Pension Scheme and any other relevant pension schemes. Be prepared to discuss your experience in this area, as it will be crucial for the role.
✨Demonstrate Your Communication Skills
Since the role involves managing a helpdesk, practice articulating your thoughts clearly and concisely. You might be asked to explain complex pension concepts, so showcasing your ability to communicate effectively is key.
✨Showcase Your Technical Proficiency
Familiarise yourself with Microsoft Office, especially Excel, as you'll likely need to demonstrate your skills during the interview. Be ready to discuss how you've used these tools in previous roles.
✨Emphasise Your Commitment to Diversity
Leicestershire County Council values equality, diversity, and inclusion. Prepare examples that illustrate your commitment to these principles, as they will want to see how you align with their organisational values.