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- Tasks: Help library users find resources, shelve books, and deliver fun events.
- Company: Join a welcoming library team dedicated to excellent customer service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Share your love for reading and make a difference in your community.
- Qualifications: Interest in digital tech and strong communication skills are essential.
- Other info: Flexible hours and opportunities for personal growth await you.
The predicted salary is between 24000 - 36000 £ per year.
As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5s. You will also be required to promote customer choice and enjoyment in reading, and the service's digital offer including e-books and online reference resources.
Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.
Responsibilities- Provide a high quality, welcoming, and efficient library service to all customers.
- Support library users to find information and resources they need.
- Assist users to use IT systems.
- Shelve and display books and other materials.
- Deliver library events such as IT tasters and sessions for under 5s.
- Promote customer choice and enjoyment in reading and the service’s digital offer (including e-books and online reference resources).
- Experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
- Understand the importance of delivering a high level of customer service.
- Excellent written and verbal communication skills and the ability to deliver events, activities, and tasters.
- Good literacy and numeracy skills to undertake the duties of the role.
- Ability to work as part of a team and on your own initiative.
- Good time management skills and the ability to work to deadlines.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
How to applyIf you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the "About You" section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
Library Assistant in Oadby employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant in Oadby
✨Tip Number 1
Get to know the library! Before your interview, spend some time in the library. Familiarise yourself with the layout, services, and events they offer. This will not only help you answer questions but also show your genuine interest in the role.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your interview to demonstrate how you can contribute to a welcoming library environment.
✨Tip Number 3
Brush up on your IT skills! Since the role involves assisting users with IT systems, make sure you're comfortable with digital technology. If you have any relevant qualifications or experience, be sure to highlight them when discussing your background.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you craft that perfect supporting statement, so make sure to check those out before hitting submit!
We think you need these skills to ace Library Assistant in Oadby
Some tips for your application 🫡
Show Your Passion for Reading: Let us know how much you love reading! Share your favourite books or authors in your application. This will help us see your enthusiasm for the role and how you can inspire others.
Highlight Your Customer Service Skills: We want to hear about your experience in providing excellent customer service. Give examples of how you've helped others in the past, especially in a library or similar setting.
Be Clear and Concise: When writing your supporting statement, make sure to address the criteria listed in the job description clearly. Use bullet points if it helps to keep things organised and easy to read.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us. Plus, you’ll find more tips on how to write your statement there.
How to prepare for a job interview at Leicestershire County Council
✨Know Your Library Services
Familiarise yourself with the library's services and resources. Understand what digital offerings they have, like e-books and online reference materials. This will help you answer questions confidently and show your enthusiasm for promoting these services.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you helped someone find information or resolved an issue. This will demonstrate your ability to create a welcoming environment for library users.
✨Be Ready for Teamwork Questions
Since this role involves working as part of a team, be prepared to discuss your experiences collaborating with others. Share specific instances where you contributed to a team project or supported colleagues, highlighting your ability to work well with others.
✨Practice Your Communication Skills
As you'll be delivering events and activities, practice explaining concepts clearly and engagingly. You might even want to run through a mock event presentation with a friend to build your confidence and refine your delivery style.
