At a Glance
- Tasks: Support adults in Leicestershire to promote independence and connect with their community.
- Company: Leicestershire County Council, dedicated to making a difference in people's lives.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Why this job: Make a real impact in your community while developing valuable skills in social care.
- Qualifications: Level 2 in Maths and English, relevant health/social care qualification, and experience in social care.
- Other info: Join a supportive team with excellent career progression and training opportunities.
The predicted salary is between 24600 - 28700 £ per year.
Organisation: Leicestershire County Council
Work Location: Bassett Street, LE18 4PE covering Blaby, Oadby, Wigston and Market Harborough areas
Working Hours: 37 Hours Per Week
Contract Type: Permanent
Closing Date: Sunday 22nd February 2026
Salary: Grade £28,605 - £34,359 per annum (pro rata for part-time)
Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?
About the Role
As a Community Support Worker, you will meet with individuals, families and carers to connect and listen and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require; this may be connecting with their local community, referral on to other agencies or provide service to support their unmet need. Where necessary, you will identify and report potential safeguarding, consider mental capacity, and other high-risk situations where a person's safety or liberty may be at risk. Your team will have an office base and can work in a hybrid way. You will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you.
Our Team
We are seeking to appoint a Community Support Worker who wishes to join our Mental Health Team serving the Blaby, Oadby & Wigston, and Harborough areas. If successful, you will be part of a close-knit, collaborative service dedicated to supporting people to live well in their communities. You will work alongside experienced Community Support Workers, Community Reablement Workers and Social Workers, based in Bassett Street in Wigston, contributing to a multi-disciplinary approach that values shared learning, mutual support, and a strong team ethos. Together, we provide person-centred support that empowers individuals to build resilience, develop independent living skills, and access the right services at the right time. If you are passionate about teamwork, community-based mental health support, and making a positive difference across diverse localities, we would be keen to hear from you.
To find out more about what it's like to be a Community Support Worker, please see Katie's story here. We are passionate about developing your career in social care. As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete their Learning and Induction Programme and undertake your duties with support and supervision. As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions. As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles.
A DBS enhanced check for a regulated activity is required for this post. You will require a valid full driving licence or access to a vehicle for this position.
About You
To apply for the CSW post, you must:
- Hold a Level 2 in Maths and English and a relevant health/social care qualification, a full Level 2 or 3 qualification in adult social care, for example NCFE CACHE Level 2 Diploma in Care, or equivalent.
- Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
- Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
- Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
- Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
- Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
- Be able to manage a caseload and work to clear objectives.
In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Chelbie Shepherd – Resourcing Co-ordinator
How to Apply
At Leicestershire County Council we're looking for top talent from all walks of life. Whoever you are, wherever you're from, and whatever your background - we care about what you bring to our organisation, not just what's on your CV. That's why we've designed a recruitment process that's fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we'd love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the 'About You' section above. Without this information, we won't be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
Community Support Worker in Oadby employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker in Oadby
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to community support work. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've made a difference in people's lives. This will help you stand out as someone who truly cares about community support.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Community Support Worker in Oadby
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the role. Use specific examples that demonstrate your skills in community support and working with adults, as this will help us see why you’re a great fit!
Showcase Your Passion: Let your enthusiasm for making a difference shine through! We want to know why you're passionate about community support work and how you can contribute to empowering individuals in Leicestershire.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key points stand out. This helps us quickly understand your qualifications and suitability for the role.
Check Your Application Before Submitting: Before hitting that apply button, give your application a thorough read-through. Check for any typos or errors, and ensure you've included all necessary information. A polished application shows us you care!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Stuff
Make sure you understand the role of a Community Support Worker inside out. Familiarise yourself with the Care Act 2014 and be ready to discuss how you would assess needs and create support plans. This shows you're not just interested in the job, but that you’re genuinely passionate about making a difference.
✨Showcase Your Experience
Prepare specific examples from your past work where you've supported adults or worked in social care settings. Highlight your skills in communication, negotiation, and conflict management. This will help demonstrate that you can handle the responsibilities of the role effectively.
✨Emphasise Teamwork
Since this role involves working closely with other professionals, be ready to talk about your experience in collaborative environments. Share examples of how you’ve contributed to a team and supported colleagues, as this aligns with the close-knit ethos of the Mental Health Team.
✨Align with Their Values
Leicestershire County Council is looking for candidates who share their commitment to making a positive impact. Be prepared to discuss how your personal values align with theirs and provide examples of when you've demonstrated these values in your work or personal life.