Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support citizens with parking permits and blue badges while providing excellent customer service.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working arrangements.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills, teamwork, and proficiency in Microsoft Office.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
The predicted salary is between 25583 - 26403 £ per year.
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £25,583 (Level one) rising to £26,403 per annum (pro rata for part-time)
Location: Byron House, Maid Marion Way, Nottingham NG1 6HS
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement, and access to a generous pension scheme. We strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people who are innovative, driven, and committed to serving and improving Nottingham. If you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
The City Council provides a variety of services to citizens, all of which require administrative and customer-facing support. An exciting opportunity has arisen for a Permit Support Officer to deal with all aspects of issuing on-street parking permits and blue badges to citizens and providing other administrative support across the Parking Regulation & Compliance team. The role will involve working with our busy customer-facing team, providing administrative support and excellent customer service skills to citizens who make contact with the service. The successful applicant will need to work on their own initiative with minimum supervision to meet tight deadlines; therefore, the ability to prioritise their own workload is essential.
About You
- You should be able to use communication skills to deal effectively with citizens, businesses, councillors, and internal colleagues who make contact with the team.
- You should be able to work as part of a team, developing an understanding of networks and working relationships within the team.
- Knowledge of computer systems – specifically spreadsheets, databases, and word processing (Microsoft Office) and able to use general office equipment.
- Strong self-motivation together with a flexible and committed approach to work.
At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working.
Closing Date: 29th January 2026. Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interviews will be held: TBC.
Permit Support Officer in Nottingham employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Permit Support Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nottingham City Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative skills. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office, especially spreadsheets and databases, as these are key for the Permit Support Officer role. Maybe create a mini-project to demonstrate your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Nottingham City Council!
We think you need these skills to ace Permit Support Officer in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Permit Support Officer role. We want to see how you can contribute to our team and improve services for Nottingham's citizens.
Show Off Your Communication Skills: Since this role involves dealing with citizens and internal colleagues, it's crucial to demonstrate your communication skills in your application. Use examples that showcase your ability to handle customer queries effectively and work collaboratively.
Highlight Your Tech Savvy: Mention your experience with computer systems, especially Microsoft Office tools like spreadsheets and databases. We’re looking for someone who can hit the ground running, so show us you’ve got the tech skills we need!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible, as we may close the advert early. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at Leicestershire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Permit Support Officer role. Familiarise yourself with the responsibilities, such as issuing parking permits and blue badges, and think about how your skills align with these tasks.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you effectively communicated with citizens or resolved issues, as this will demonstrate your ability to handle the demands of the job.
✨Demonstrate Your Initiative
The job requires self-motivation and the ability to work independently. Be ready to share instances where you took the initiative in past roles, especially when it came to meeting tight deadlines or prioritising your workload.
✨Brush Up on Your Tech Skills
As the role involves using computer systems like spreadsheets and databases, ensure you're comfortable discussing your proficiency with Microsoft Office. You might even want to mention any relevant software you've used in the past to show you're tech-savvy.
