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- Tasks: Supervise housing casework, prevent homelessness, and support citizens in need.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Knowledge of homelessness legislation and strong supervisory skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36363 - 39152 £ per year.
Contract Type: Permanent
Working Hours: 37 per week
Worker Type: Onsite Worker
Salary: Starting Salary is £36,363 (Level one) rising to £39,152 per annum ‘pro rata for part-time’
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
The post holder is responsible for supporting the Prevention and Assessment Manager in matters of housing advice casework, helping prevent homelessness and acting to ensure that the City Council fulfils its legal and safeguarding requirements to Citizens in housing need or crisis. This will include evaluating citizen need assessment, housing advice, homelessness prevention and deciding homelessness duties in accordance with the Housing Act 1996 VII (as amended). Having oversight of casework at all stages, providing technical advice and ensuring that all decisions are dealt with in accordance with legislation, Council policy, and statutory deadlines.
About You
- Comprehensive and up to date working knowledge of Homelessness and associated legislation and able to advise colleagues and decide any duties owed to citizens for the Authority
- Ability to supervise and support staff on a day to day basis to deliver a customer facing service, providing technical advice on a range of homelessness issues
- Ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
- Experience of dealing with legal challenge from advocates and customer complaints
- Ability to be creative, to be able to identify problems and work to create solutions
A DBS enhanced check for a regulated activity is required for this post. The role requires you to participate in the on call rota. This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the for applicants page.
Closing Date: 08 February 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: Friday 13 February 2026.
Housing Casework Supervisor in Nottingham employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Casework Supervisor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Nottingham City Council. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of homelessness legislation. Show us you know your stuff and can handle the tough questions with confidence!
✨Tip Number 3
Practice your responses to common interview questions. We all know they love to ask about your experience with managing complex workloads and dealing with complaints, so be ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Nottingham City Council.
We think you need these skills to ace Housing Casework Supervisor in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Casework Supervisor. We want to see how you can make a difference in Nottingham!
Showcase Your Knowledge: Demonstrate your understanding of homelessness legislation and casework. We’re looking for someone who knows their stuff, so don’t hold back on sharing relevant examples from your past experiences.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Leicestershire County Council
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and any recent amendments. Being able to discuss specific legislation and how it applies to homelessness prevention will show that you're not just familiar with the rules, but that you can apply them in real situations.
✨Showcase Your Supervisory Skills
Prepare examples of how you've successfully supervised staff in the past. Think about times when you provided technical advice or resolved conflicts. This will demonstrate your ability to lead a team effectively in a customer-facing environment.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you creatively solved them. This is crucial for a role that requires identifying problems and implementing solutions, especially in high-pressure situations.
✨Practice Your Communication Skills
Since the role requires fluent English and dealing with legal challenges, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing complex topics in an accessible way.
