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- Tasks: Manage customer accounts and resolve disputes with a focus on smooth processes.
- Company: Local government council in Nottingham with a supportive work culture.
- Benefits: Flexible working arrangements to suit your lifestyle and commitments.
- Why this job: Make a difference in the community while developing your credit control skills.
- Qualifications: Strong credit control experience and a passion for customer service.
- Other info: Join a team that values collaboration and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A local government council in Nottingham is seeking a full-time Credit Controller to manage a consumer customer portfolio and resolve disputes. The ideal candidate will have strong credit control experience and a commitment to customer service, focusing on creating smooth processes.
Responsibilities include:
- Prioritizing collections
- Identifying non-collectable debts
- Managing queries effectively
Flexible working arrangements are encouraged, catering to individual circumstances and promoting a supportive work environment.
Credit Controller - End-to-End Debt Management (Flexible) in Nottingham employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - End-to-End Debt Management (Flexible) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you would handle disputes or manage collections, and be ready to share your experiences.
✨Tip Number 3
Show off your customer service skills! In your conversations, highlight how you’ve resolved issues and improved processes in previous roles. This will demonstrate your commitment to creating smooth operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller - End-to-End Debt Management (Flexible) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and customer service skills. We want to see how you’ve managed disputes and collections in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how you can create smooth processes for our customers. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively managed queries and resolved disputes. We love seeing candidates who can think on their feet and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Credit Control Basics
Brush up on your credit control knowledge before the interview. Be ready to discuss your experience with managing consumer portfolios and resolving disputes, as this will show that you understand the role and its responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples of how you've prioritised collections and managed queries effectively in the past. Highlighting your commitment to customer service will resonate well with the council's focus on creating smooth processes.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like identifying non-collectable debts or dealing with difficult customers. Practising your responses can help you articulate your thought process clearly during the interview.
✨Emphasise Flexibility and Adaptability
Since the role offers flexible working arrangements, be prepared to discuss how you manage your time and adapt to different working conditions. This will demonstrate that you can thrive in a supportive work environment while still delivering results.
