At a Glance
- Tasks: Assist library users, shelve books, and deliver engaging events.
- Company: Join Leicestershire County Council, dedicated to improving community services.
- Benefits: Flexible working options, career development, and a supportive team environment.
- Other info: Opportunities for part-time, job sharing, and hybrid working available.
- Why this job: Share your love for reading and make a difference in people's lives.
- Qualifications: GCSEs A-C or equivalent, customer service skills, and digital tech interest.
The predicted salary is between 22000 - 26000 £ per year.
About the Role
Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant. As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5's. You will also be required to promote customer choice and enjoyment in reading, and the service's digital offer including e‑books and online reference resources.
Qualifications
- GCSE grades A‑C standard or NVQ 2 or equivalent level of experience.
- Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
- Understand the importance of delivering a high level of customer service.
- Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
- Have good literacy and numeracy skills to undertake the duties of the role.
- Be able to work as part of a team and on your own initiative.
- Experience of working with the public.
- Have good time management skills and the ability to work to deadlines.
We’d also expect you to share and deliver accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are open to discussions about flexible working, which may include part‑time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
About Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
Library Services Assistant in Melton Mowbray employer: Leicestershire County Council
Leicestershire County Council is an excellent employer for those passionate about reading and community service, offering a supportive work culture that values employee contributions and promotes personal growth. With flexible working options and a commitment to inclusivity, employees can thrive in a role that not only enhances their skills but also makes a meaningful impact on the lives of residents in Leicestershire.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Services Assistant in Melton Mowbray
✨Tip Number 1
Get to know the library scene! Visit local libraries, chat with staff, and understand what makes their services tick. This will not only give you insights but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Think of examples where you've gone above and beyond for someone. Libraries thrive on great interactions, so be ready to share your experiences during interviews!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with digital resources and e-books. Being able to discuss how you can help others navigate these tools will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Library Services Assistant in Melton Mowbray
Some tips for your application 🫡
Show Your Passion for Reading:Let us see your love for books shine through in your application! Share any experiences you've had that highlight your enthusiasm for reading and how you’ve shared that passion with others.
Highlight Customer Service Skills:We want to know about your customer service experience! Make sure to include specific examples of how you've provided excellent service in the past, especially in a library or similar setting.
Demonstrate Digital Savvy:Since we value digital technology, mention any relevant qualifications or experiences you have. Whether it's using e-books or online resources, show us how you're comfortable with tech!
Tailor Your Application:Take the time to customise your application for this role. Use keywords from the job description and make it clear how your skills and experiences align with what we're looking for. And remember, apply through our website!
How to prepare for a job interview at Leicestershire County Council
✨Show Your Passion for Reading
Make sure to express your love for books and reading during the interview. Share specific examples of how you've engaged with literature or helped others discover their reading interests. This will show that you genuinely care about the role and the library's mission.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of situations where you went above and beyond to assist someone. Highlight your ability to communicate effectively and handle queries, as this is crucial for a Library Services Assistant.
✨Familiarise Yourself with Digital Resources
Since the role involves promoting digital offers like e-books, brush up on your knowledge of these resources. Be ready to discuss any experience you have with digital technology and how you can help library users navigate these tools.
✨Prepare for Teamwork Scenarios
As teamwork is essential in this role, think of examples where you've successfully collaborated with others. Be prepared to talk about how you contribute to a team environment and how you can support your colleagues while also working independently.
