At a Glance
- Tasks: Lead a team to deliver top-notch library services and manage community activities.
- Company: Leicestershire County Council, dedicated to community engagement and support.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Opportunities for career growth and commitment to inclusivity.
- Why this job: Make a difference in your community while developing valuable leadership skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 28605 - 31029 £ per year.
Organisation: Leicestershire County Council
Work Location: Loughborough Library, 31 Granby Street, Loughborough, LE11 3DU (with shared responsibility for Shepshed Library)
Salary: £28,605 - £31,029 per annum (pro rata for part-time) (Pay award pending)
Working Hours: 15 Hours per week. This post operates on a 4 week rota including 1 Saturday per month.
- Week 1 – Mon (9am-1pm) Tues (9am-5pm) Sat (9am-2pm)
- Week 2 – Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
- Week 3 – Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
- Week 4 – Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
Contract Type: Permanent
Closing Date: 5th June 2026
About the Role
Leicestershire libraries are at the heart of our communities, providing information and advice, activities to improve wellbeing and develop skills, supporting those seeking employment, and sharing a love of reading with people of all ages. As a Library Supervisor, you will be responsible for ensuring the provision of a high‑quality customer‑focused service through the management of a team of Library Services Assistants, Mobile Library Drivers, and volunteers. You will ensure that team members are kept well informed and that they have the necessary skills to provide a welcoming and efficient frontline service to customers. You will manage room bookings and use of the venue, promote and deliver campaigns and other services aligned with the annual service plan, and ensure that the library sites remain attractive and well presented. You will also be responsible for collating statistical, financial, and other data to provide accurate information for service planning and monitoring.
About You
To apply for this post, you must:
- Have experience of working in a customer service environment.
- Have knowledge of health and safety and general data protection regulations.
- Be able to manage your own time effectively and to work on your own initiative.
- Be able to communicate effectively with others, including conflict resolution.
- Be able to plan and prioritise your work.
- Have IT skills and be able to collate information and data.
- Be able to travel around the county in a cost‑effective manner.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Name and job title: Lee Atkin, Principal Manager
Email: lee.atkin@leics.gov.uk
Closing
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Library Supervisor in Loughborough employer: Leicestershire County Council
Leicestershire County Council is an excellent employer, offering a supportive work culture that prioritises community engagement and employee development. As a Library Supervisor in Loughborough, you will enjoy flexible working options, a commitment to inclusivity, and the opportunity to lead a dedicated team in enhancing library services for all residents. With a focus on professional growth and a welcoming environment, this role provides a meaningful way to contribute to the community while advancing your career.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Supervisor in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the library sector or local community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for that interview! Research Leicestershire County Council and their library services. Be ready to discuss how your experience aligns with their values and how you can contribute to creating a welcoming environment.
✨Tip Number 3
Show off your skills! Bring examples of how you've managed teams or improved customer service in previous roles. This will help you stand out as a candidate who can lead and inspire others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Loughborough Library.
We think you need these skills to ace Library Supervisor in Loughborough
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've made a positive impact in previous roles, so share specific examples that demonstrate your ability to connect with people and resolve conflicts.
Be Organised and Proactive:As a Library Supervisor, you'll need to manage your time effectively. In your application, let us know how you prioritise tasks and work on your initiative. A little insight into your planning skills can go a long way!
Demonstrate Your IT Skills:We’re looking for someone who can handle data and collate information efficiently. Mention any relevant IT skills or software you’re familiar with, especially if they relate to library management or data analysis.
Apply Early Through Our Website:Don’t wait until the last minute! We might close the vacancy early if we get enough applications. Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Leicestershire County Council
✨Know Your Library Stuff
Make sure you brush up on the services and activities offered by Leicestershire libraries. Familiarise yourself with their community role and how they support residents. This will show your genuine interest in the position and help you connect your experience to their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved conflicts or improved a service. This is crucial for a Library Supervisor, so be ready to discuss how you can lead a team to provide excellent service.
✨Demonstrate Your Organisational Skills
Since you'll be managing room bookings and overseeing various activities, come prepared to talk about your time management and organisational strategies. Share specific methods you use to prioritise tasks and ensure everything runs smoothly.
✨Emphasise Your Commitment to Inclusivity
Leicestershire County Council values accessible and inclusive services. Be ready to discuss how you’ve contributed to inclusivity in previous roles. Highlight any initiatives you've been part of that aimed to meet diverse community needs.
