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- Tasks: Assist library users, shelve books, and deliver engaging events for all ages.
- Company: Leicestershire County Council, committed to inclusivity and community service.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Share your love for reading and help others discover the joy of books.
- Qualifications: Interest in reading, customer service skills, and digital tech experience required.
- Other info: Great opportunity for personal growth and making a difference in the community.
The predicted salary is between 21900 - 22300 £ per year.
Leicestershire County Council is seeking a Library Services Assistant to work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.
About You
- Have an interest in reading, learning and culture.
- Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
- Understand the importance of delivering a high level of customer service.
- Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
- Have good literacy and numeracy skills to undertake the duties of the role.
- Be able to work as part of a team and on your own initiative.
- Have good time management skills and the ability to work to deadlines.
- Have an understanding of, and commitment to, equality, diversity and inclusion.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council.
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above.
Library Assistant - Hinckley Library employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant - Hinckley Library
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the resources available, like e-books and events. This shows your genuine interest and helps you stand out!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've helped someone or resolved an issue. Being able to share these experiences will demonstrate your commitment to excellent service.
✨Tip Number 3
Don’t forget to showcase your digital skills! If you’ve got experience with IT systems or have completed relevant qualifications, make sure to highlight that during your chat. It’s a big plus for this role!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the council and its values before you hit send.
We think you need these skills to ace Library Assistant - Hinckley Library
Some tips for your application 🫡
Show Your Passion for Reading: Make sure to highlight your love for reading and how it drives you to help others. Share any experiences where you've promoted reading or supported others in their learning journey.
Tailor Your Supporting Statement: When writing your supporting statement, directly address the criteria listed in the 'About You' section. Use specific examples from your past experiences to demonstrate how you meet these requirements.
Highlight Your Customer Service Skills: Since customer service is key for this role, include examples of how you've provided excellent service in previous jobs or volunteer roles. Show us how you can create a welcoming environment for library users.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your application in as soon as you can through our website!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Library Stuff
Brush up on your knowledge of library services and resources. Familiarise yourself with the types of books, digital resources, and events that the Hinckley Library offers. This will show your passion for reading and your commitment to providing excellent customer service.
✨Show Off Your Tech Skills
Since the role requires an understanding of digital technology, be prepared to discuss your experience with IT systems. Bring examples of how you've used technology in previous roles or personal projects, especially if you have an ECDL or ITQ qualification.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain how you would deliver a library event or assist a customer. Think about how you can convey information clearly and engagingly, as this is key to the role.
✨Embrace Diversity and Inclusion
Understand the importance of equality, diversity, and inclusion in a library setting. Be ready to share examples of how you've promoted these values in your past experiences, as this aligns with the council's commitment to serving diverse communities.
