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For Companies At a Glance
- Tasks: Help library users find resources, assist with IT, and deliver engaging events.
- Company: A welcoming library service dedicated to community engagement and support.
- Benefits: Flexible working hours, supportive environment, and opportunities for personal growth.
- Why this job: Join a vibrant team and inspire others through reading and technology.
- Qualifications: Passion for reading, digital skills, and excellent communication abilities.
- Other info: Great chance to develop skills in a dynamic and inclusive setting.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Library Services Assistant, you will work as part of a team responsible for providing a high-quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5s. You will also be required to promote customer choice and enjoyment in reading, and the service\’s digital offer, including e-books and online reference resources.
Flexible working
We are keen to support employees to balance their working life with other commitments. Wherever possible, we will consider working arrangements that suit an individual\\\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Responsibilities
- Support library users to find information and resources they need.
- Assist users to use IT systems.
- Shelve and display books and other materials.
- Deliver library events, such as IT tasters and sessions for under 5s.
- Promote customer choice and enjoyment in reading and the service\\\’s digital offer, including e-books and online reference resources.
Person specification / Qualifications
- Have an interest in reading, learning and culture.
- Have experience of, and an interest in, digital technology, including an ECDL or ITQ level 2 qualification or equivalent practical experience.
- Understand the importance of delivering a high level of customer service.
- Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
- Have good literacy and numeracy skills to undertake the duties of the role.
- Be able to work as part of a team and on your own initiative.
- Have good time management skills and the ability to work to deadlines.
- Understand and commit to equal opportunities and be able to apply this to all situations. Evidence of commitment to our values may be requested as part of the interview process.
Equal Opportunities / Disability Confident
Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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Library Assistant employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant
✨Tip Number 1
Get to know the library! Before your interview, spend some time in the library you're applying to. Familiarise yourself with their layout, services, and events. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Show off your tech skills! Since the job involves assisting users with IT systems, be ready to discuss your experience with digital technology. Bring examples of how you've helped others with tech in the past – it’ll make you stand out!
✨Tip Number 3
Prepare for customer service scenarios. Think about times when you've provided excellent customer service or resolved issues. Be ready to share these stories during your interview to demonstrate your commitment to a high-quality library service.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few questions ready about the library's future projects or community events. This shows that you’re engaged and excited about the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Library Assistant
Some tips for your application 🫡
Show Your Passion for Reading: Let us know how much you love reading and learning! Share any experiences that highlight your interest in books, events, or even digital resources. This will help us see your enthusiasm for the role.
Highlight Your Customer Service Skills: We’re all about providing a top-notch service to our library users. Make sure to mention any previous roles where you’ve delivered excellent customer service, as this is key to what we do!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Library Services
Familiarise yourself with the library's services and resources. Understand how they assist users in finding information and using IT systems. This knowledge will help you demonstrate your enthusiasm for the role and show that you're ready to support library users effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you helped someone find what they needed or resolved an issue. This will highlight your commitment to providing a welcoming library experience.
✨Be Ready to Discuss Digital Technology
Since the role involves promoting digital resources, be prepared to talk about your experience with digital technology. Mention any relevant qualifications like ECDL or ITQ level 2, and share how you've used technology to enhance user experiences in previous roles.
✨Engage with Event Planning
Think about any events or activities you've been involved in, especially those aimed at children or community engagement. Be ready to discuss your ideas for library events, such as IT tasters or reading sessions, to show your creativity and ability to connect with diverse audiences.