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- Tasks: Manage and deliver sustainable travel projects while ensuring excellent service performance.
- Company: Join a forward-thinking organisation committed to sustainable transport solutions.
- Benefits: Flexible working hours, professional development opportunities, and a supportive team environment.
- Other info: Be part of a Disability Confident Employer that values inclusivity and accessibility.
- Why this job: Make a real difference in promoting sustainable travel and enhancing community transport services.
- Qualifications: Degree or relevant experience in sustainable travel and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are looking to recruit a Senior Sustainable Travel Officer to work 37 hours per week, helping manage and deliver the functions of Passenger Transport, Enhanced Partnership and Sustainable Travel projects. This post will be part of a team of contract managers and will actively manage a portfolio of subsidised local bus service and demand responsive transport contracts.
Key aspects of the role will be tendering, awarding and monitoring passenger transport contracts and operational service performance, as well as contributing to the development and implementation of local transport services and service improvements.
The duties of the post will include:
- The collection and analysis of quantitative and qualitative transport usage data.
- Preparing service reviews and reports.
- Implementing solutions to resolve performance issues and customer queries.
- Ensuring service compliance in accordance with contract specifications, using inspections and enforcement.
- Creating and maintaining strong relationships with transport providers.
About You
Qualifications:
- Degree or equivalent relevant qualification or proven relevant experience in the areas below.
- Good knowledge and understanding of active and sustainable travel and transport, together with a customer‑focused approach where the customer experience is central to the delivery of the service.
- Experience of developing and influencing successful relationships with internal and external stakeholders and partners, such as schools, businesses, transport operators and communities.
- Excellent verbal and written communication and presentation skills, including communicating at all levels and to a wide range of audiences effectively with understanding, tact and diplomacy, whilst maintaining an objective, assertive and professional stance.
- Effective time, resource and project management skills, to be able to work in a team environment, to manage varied workloads and an ability to work to tight timescales and to agreed targets.
- Excellent ICT skills, including a knowledge and understanding of Microsoft office programmes particularly within Microsoft Excel and the use of bespoke databases and map‑based programmes.
- Strong numerical and analysis skills, with keen attention to detail, and an ability to work with large data sets, summarise information and prepare reports.
- Experience of working in a procurement or contract management environment including negotiation with external providers or agencies.
We also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Senior Sustainable Travel Officer in Leicester employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sustainable Travel Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the sustainable travel sector on LinkedIn or at local events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We recommend jotting down key points about their sustainable travel initiatives and thinking of questions to ask. This shows you're genuinely interested and ready to contribute!
✨Tip Number 3
Showcase your skills with real examples! When discussing your experience, use specific instances where you've successfully managed contracts or improved services. We love hearing about your achievements and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who align with our values in sustainable travel.
We think you need these skills to ace Senior Sustainable Travel Officer in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in sustainable travel and transport. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Show Off Your Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear, concise language in your application and provide examples of how you've effectively communicated with diverse audiences.
Highlight Your Analytical Skills: We’re looking for someone who can handle data like a pro! Make sure to mention any experience you have with data collection, analysis, and reporting. If you’ve worked with large datasets or used tools like Excel, let us know!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainable travel and transport. Be ready to discuss how you can improve customer experiences and service delivery. Familiarise yourself with the latest trends and challenges in the industry, as this will show your passion and commitment.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with various stakeholders in the past. Think about times when you had to use tact and diplomacy, and be ready to share those stories during the interview.
✨Data is Your Friend
Given the emphasis on data analysis in this role, come prepared to discuss your experience with quantitative and qualitative data. Bring examples of reports you've prepared or insights you've derived from data sets, and be ready to explain how you used that information to drive improvements.
✨Demonstrate Your Project Management Skills
Be ready to talk about your project management experience, especially in a contract management environment. Highlight specific projects where you managed timelines and resources effectively, and discuss how you navigated any challenges that arose.