At a Glance
- Tasks: Support the SENA Service with admin tasks and ensure excellent service delivery.
- Company: Leicestershire County Council, committed to inclusivity and community impact.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Other info: Join a supportive team with a focus on personal and professional growth.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: GCSEs or equivalent, experience in admin roles, and strong communication skills.
The predicted salary is between 25995 - 26409 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicester LE3 8RA
Salary: £25,995 - £26,409 per annum (Pro rata for part time) (Pay award pending)
Working Hours: 16 hours per week
Contract Type: Permanent
Closing date: 9th August 2026
Interview Date(s): 18th August 2026
About the Role
Leicestershire County Council is seeking a highly organised and motivated individual to join the Special Educational Needs Assessment (SENA) Service as a SENA Assistant. This is a key role providing high-quality administrative and operational support to ensure the effective delivery of services to children and families. You will play a vital part in managing referrals, maintaining accurate records, supporting casework processes, and ensuring excellent customer service for families, schools and partner agencies. The role requires a proactive approach, strong organisational skills and the ability to work confidently with sensitive information in a fast-paced environment.
What You’ll Be Doing
- Supporting the coordination and administration of SENA processes, including referrals and casework activity
- Maintaining accurate and timely records across information systems
- Liaising with families, schools and professionals to gather and share information
- Providing high-quality customer service through telephone, email and face-to-face contact
- Supporting data quality and reporting requirements
- Assisting with meeting coordination, correspondence and documentation
About You
To apply for this post, you must have:
- Recognised academic qualifications such as GCSEs or equivalent, including NVQ Level 2 (or equivalent) in literacy and numeracy, and NVQ Level 2 in Business Administration (or equivalent experience), along with word processing skills and willingness to undertake further software training.
- Experience in a clerical or administrative role, ideally within a public sector setting, including handling correspondence, record systems, and general office duties.
- Demonstrable experience of using Microsoft Word, Excel, PowerPoint and other software systems, including maintaining and developing electronic and manual record systems.
- Ability to communicate effectively with members of the public and staff at all levels, with good written skills to produce high-quality materials for a variety of audiences.
- Proven ability to maintain confidentiality at all times and deal appropriately with sensitive information in line with service requirements.
- Ability to manage and co-ordinate a busy workload, prioritise tasks, meet deadlines, and work under pressure using own initiative.
- Evidence of delivering excellent customer care, working effectively as part of a team, and liaising with internal staff, external agencies, and the public.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you.
SENA Assistant in Leicester employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SENA Assistant in Leicester
✨Get Involved in Local HR Events
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✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Leicestershire County Council looking for a part-time star!
✨Utilise University Career Services
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✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace SENA Assistant in Leicester
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Leicestershire County Council, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Leicestershire County Council.
How to prepare for a job interview at Leicestershire County Council
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Leicestershire County Council. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Leicestershire County Council. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
