At a Glance
- Tasks: Provide admin support to the Quality and Contracts team, managing queries and overseeing contractual changes.
- Company: Leicestershire County Council, committed to quality and sustainability.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Join a Disability Confident Employer with a focus on inclusivity and career development.
- Why this job: Make a difference in quality assurance while developing valuable skills in a supportive environment.
- Qualifications: Experience in administration, strong communication skills, and a willingness to learn.
The predicted salary is between 26832 - 28146 £ per year.
Organisation: Leicestershire County Council
Location: County Hall, Groby Road, Glenfield, Leicestershire, LE3 8RA
Salary: £26,832 - £28,146 per annum (pro rata for part-time)
Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 21st June 2026
Interview Date: Week commencing 29th June 2026 – Likely Tuesday 30 June 2026
About the Role
The successful candidate will provide specialist administration support to the Quality and Contracts team, managing the enquiry line – the central point for internal staff and external parties to contact the team.
Responsibilities include:
- Managing a range of queries daily via email and telephone.
- Supporting the team with information about concerns in providers and safeguarding information.
- Overseeing contractual changes and managing information about the quality of contracted providers.
- Communicating with a wide range of audiences and handling complex queries.
- Collaborating with the team to develop processes and support implementation.
Qualifications and Skills
Applicants should be able to demonstrate the following:
- Support people to resolve complex organisational issues, interpreting and communicating information to different audiences.
- Be self‑motivated and able to manage their own workload, prioritising, meeting timescales and working under pressure.
- Develop and maintain record‑based systems with accurate written records.
- Manage challenging and potentially confrontational situations with professionalism.
- Willingness to learn and develop new skills, including understanding contractual compliance and setting up new contracts.
- Experience working in an administrative/financial setting, including an NVQ Level 2 (or equivalent in administration/secretarial roles).
- Able to use Microsoft Office and other IT systems to a high standard.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Quality & Provider Sustainability Support Worker in Leicester employer: Leicestershire County Council
Leicestershire County Council is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. Located in the heart of Glenfield, our team thrives on collaboration and innovation, providing meaningful opportunities to make a difference in the community. With competitive salaries and a commitment to inclusivity, we empower our staff to grow professionally while contributing to vital services.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Provider Sustainability Support Worker in Leicester
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Leicestershire County Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Leicestershire County Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Quality & Provider Sustainability Support Worker in Leicester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Leicestershire County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Leicestershire County Council
✨Get to Know Public Sector Values
Before your interview with Leicestershire County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Leicestershire County Council.
