At a Glance
- Tasks: Lead a team to deliver top-notch library services and manage community activities.
- Company: Leicestershire County Council, dedicated to community engagement and support.
- Benefits: Competitive salary, flexible hours, and opportunities for personal development.
- Other info: Join a supportive team committed to inclusivity and accessibility.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 28605 - 31029 £ per year.
Organisation: Leicestershire County Council
Work Location: Loughborough Library, 31 Granby Street, Loughborough, LE11 3DU (with shared responsibility for Shepshed Library)
Salary: £28,605 - £31,029 per annum (pro rata for part-time) (Pay award pending)
Working Hours: 15 Hours per week
- Week 1 - Mon (9am-1pm) Tues (9am-5pm) Sat (9am-2pm)
- Week 2 - Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
- Week 3 - Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
- Week 4 - Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
Contract Type: Permanent
Closing Date: 5th June 2026
Interview Date(s): 17th June 2026
Leicestershire libraries are at the heart of our communities, providing information and advice, activities to improve wellbeing and develop skills, supporting those seeking employment, and sharing a love of reading with people of all ages.
About the Role
As a Library Supervisor, you will be responsible for ensuring the provision of a high‑quality customer‑focused service through the management of a team of Library Services Assistants, Mobile Library Drivers, and volunteers. You will ensure that team members are kept well informed and that they have the necessary skills to provide a welcoming and efficient frontline service to customers. You will manage room bookings and use of the venue, promote and deliver campaigns and other services aligned with the annual service plan, and ensure that the library sites remain attractive and well presented. You will also be responsible for collating statistical, financial, and other data to provide accurate information for service planning and monitoring.
About You
To apply for this post, you must:
- Have experience of working in a customer service environment.
- Have knowledge of health and safety and general data protection regulations.
- Be able to manage your own time effectively and to work on your own initiative.
- Be able to communicate effectively with others, including conflict resolution.
- Be able to plan and prioritise your work.
- Have IT skills and be able to collate information and data.
- Be able to travel around the county in a cost‑effective manner.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Library Supervisor in Leicester employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a supportive work culture that prioritises community engagement and employee development. As a Library Supervisor in Loughborough, you will enjoy a flexible working schedule, competitive salary, and the opportunity to make a meaningful impact on local residents' lives through accessible library services. With a commitment to inclusivity and professional growth, this role provides a rewarding environment for those passionate about fostering a love of reading and lifelong learning.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Supervisor in Leicester
✨Tip Number 1
Get to know the library scene in Loughborough! Visit the libraries, chat with staff, and understand what makes them tick. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current library staff on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a recommendation when you apply through our website.
✨Tip Number 3
Prepare for those interview questions! Think about how your customer service experience aligns with the role. Be ready to share examples of how you've handled conflicts or improved services in the past.
✨Tip Number 4
Show your passion for community engagement! Be prepared to discuss how you would promote library services and activities. This is key to demonstrating that you’re the right fit for the Library Supervisor role.
We think you need these skills to ace Library Supervisor in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and any relevant skills. We want to see how you can bring your unique flair to the Library Supervisor role!
Showcase Your Team Management Skills:Since you'll be managing a team, it's essential to demonstrate your leadership abilities. Share examples of how you've successfully led a team or resolved conflicts in the past. We love hearing about your experiences!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, and make sure to address all the key points from the job description. We appreciate clarity!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you've got!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Library Stuff
Make sure you brush up on the services and activities offered by Leicestershire libraries. Familiarise yourself with their community role and how they support residents. This will show your genuine interest in the position and help you answer questions about how you can contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved conflicts or improved a customer's experience. This is crucial for a Library Supervisor role, so be ready to discuss how you can lead your team in providing top-notch service.
✨Demonstrate Leadership Qualities
As a Library Supervisor, you'll be managing a team. Be prepared to talk about your leadership style and how you motivate others. Share specific instances where you've successfully managed a team or project, highlighting your ability to communicate effectively and keep everyone informed.
✨Understand the Importance of Data
Since you'll be collating statistical and financial data, it’s important to show that you understand its significance in service planning. Brush up on any relevant IT skills and be ready to discuss how you’ve used data in previous roles to make informed decisions or improve services.
