At a Glance
- Tasks: Provide technical support and develop integrations for core business applications.
- Company: Join ESPO, a dynamic organisation committed to accessible and inclusive services.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Other info: Great office location with opportunities for professional development.
- Why this job: Make a real impact by supporting essential systems in a collaborative environment.
- Qualifications: Experience in application support and system integrations is essential.
The predicted salary is between 43860 - 47829 £ per year.
Organisation: ESPO
Work Location: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES
Salary: £43,860 - £47,829 Per annum (Pro rata for part time)
Pay award pending
Working Hours: Full time, 37 hours per week
Contract Type: Permanent
Closing Date: 03/07/2026
Interview Date(s): TBC
About the Role
Based at ESPO’s Grove Park facility in Leicester, this role is an integral part of the ESPO IT Department’s Application Support Team, providing technical support and development activities relating primarily to systems and integrations. The role focuses on the systems and connections that surround our core System21 ERP platform and Indigo WMS, which runs on IBMi. Hands‑on experience with these platforms is not essential, but a solid background in how systems integrate and communicate is key. Experience in VB.net, RPG Development, PunchOut, e-commerce platforms, middleware, or EDI would be an advantage.
- Specialises in system integrations, with a particular focus on the technical connections between the corporate e-commerce website and the ERP.
- Works within a team responsible for development, maintenance, and support of ESPO’s core business applications, including ERP, WMS, and a mix of bespoke and off‑the‑shelf software.
- Supports the delivery of integrations between customer procurement systems, third parties, the ESPO website, and the ERP, including PunchOut connections.
- Participates in IT and business‑led projects, contributing to technical solution design and development.
- Assists with BAU support and administration covering business applications, the ERP, associated databases, and related processes.
The successful candidate will have strong communication skills, both written and verbal, and the confidence to liaise with colleagues and stakeholders at all levels of the business.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- A degree or achieved proficiency in SFIA skills at level 4, or demonstrable experience of assisting in developing, designing and delivering an effective application support service appropriate to the above qualification level.
- Substantial experience in applications or integrations support within a complex IT environment.
- Proven substantial experience of developing, designing and delivering a quality information and/or technology support service, operating at a senior level in accordance with the strategic business need of the organisation and external partners.
- Demonstrable experience with system integrations, middleware, or e‑commerce platforms, and an understanding of how data flows between connected systems.
- Experience supporting ERP, WMS, or other business‑critical applications in a BAU capacity.
- Ability to analyse problems and to interpret business requirements into fully costed technical business proposals.
- Ability to contribute to technical solution design and participate in IT or business‑led projects.
- Collaboration on complex and multiple information and/or technology projects with senior stakeholder engagement.
- Strong written and verbal communication skills, with the confidence to liaise with colleagues and stakeholders at all levels.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our customers. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
What we offer
- Flexible working opportunities and access to employee benefits portal with car lease scheme.
- 28 days annual leave plus bank holidays (increasing to 33 days after 5 years’ service), and a scheme to buy additional leave.
- Local Government Pension Scheme with a generous employer contribution.
- Opportunities for learning and development, e.g. CIPS or CIM.
- Great office location next to Fosse Park, with free on‑site parking and easy access to M1 and M69.
- Flexible working? We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
IT Applications Support Specialist in Leicester employer: Leicestershire County Council
ESPO is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant Grove Park area of Leicester, we provide flexible working opportunities, a generous annual leave package, and access to a comprehensive employee benefits portal. Our commitment to inclusivity and development ensures that every team member can thrive while contributing to meaningful projects that enhance our services.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Applications Support Specialist in Leicester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Leicestershire County Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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We think you need these skills to ace IT Applications Support Specialist in Leicester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Leicestershire County Council.
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Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Leicestershire County Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
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How to prepare for a job interview at Leicestershire County Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
