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- Tasks: Join our team to ensure timely payments for essential care services.
- Company: Leicestershire County Council, committed to serving the community.
- Benefits: Competitive salary, flexible working options, and a supportive environment.
- Why this job: Make a real difference in people's lives while gaining valuable finance experience.
- Qualifications: NVQ level 2 in Finance or Business Administration and strong attention to detail.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 21800 - 26300 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicestershire LE3 8RL
Worker Category: Fixed Location Worker
Salary: £25,188- £26,409 per annum (Pro rata for part time)
Working Hours: 37 Hours
Contract Type: Permanent
Closing Date: 7th of December 2025
Interview Date(s): 16th and 17th of December 2025
About the Role
Leicestershire County Council is looking to appoint a Finance Support Assistant within our Managed Payments Team. In this role, you will play a vital part in enabling the timely and accurate payments of providers delivering essential care services, which include Residential Care, Shared Lives, Home Care, Day Services and Supported Living. The role ensures payments are processed efficiently and in line with agreed payment schedules, supporting both our providers and the people who rely on these services. We are looking for applicants who like being part of a vibrant team and enjoy working in a fast-paced financial environment serving the citizens of Leicestershire and attending to internal teams. Being customer focused, understanding the fundamentals of finance and being motivated to deliver change and strive within a performance management culture. This post will provide an excellent opportunity to gain experience and understanding of Local Government Finance by being a member of Corporate Resources, working with key stakeholders and partners across all levels.
Key Responsibilities
- Process payments accurately and on time.
- Managing weekly and monthly payment runs.
- Reconcile payments and resolve discrepancies promptly.
- Analyse weekly reports to identify pending payments and take corrective action.
- Investigate and analyse negative payments.
- Liaising with providers and internal team for payment queries.
About You
To apply for this post, you must:
- NVQ level 2 qualification in a relevant area (e.g. Finance or Business Administration) or similar appropriate equivalent.
- Experience of working with computerised financial systems and good knowledge of MS Word and Excel.
- Strong attention to detail and understanding of financial control within processes.
- Ability to work under pressure and meet deadlines.
- Commitment to delivering quality customer service.
- Effective communication skills (written, face-to-face and telephone).
- Ability to adapt quickly to change and new processes as the service expands.
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact: Victoria Tolley Team Leader Managed Payments Telephone: 01163054128 Email Address Or Amie Halford Team Manager Telephone: 01163050392
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. By applying for this post, you agree to our Terms and Conditions.
Finance Support Assistant in Leicester employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Assistant in Leicester
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to finance support roles. Think about how your experience aligns with the responsibilities listed in the job description, like processing payments and managing discrepancies.
✨Tip Number 3
Show off your skills! Bring examples of how you've used MS Word and Excel in previous roles. If you can demonstrate your attention to detail and ability to work under pressure, you'll stand out as a strong candidate.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about flexible working options or how the team collaborates. This shows you're thinking about how you can fit into their culture and contribute effectively.
We think you need these skills to ace Finance Support Assistant in Leicester
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. Use specific examples that demonstrate your understanding of finance and customer service, as these are key for the Finance Support Assistant position.
Showcase Your Attention to Detail: Since this role involves processing payments accurately, it's crucial to emphasise your attention to detail. Mention any past experiences where you successfully managed financial tasks or resolved discrepancies, as this will show us you're the right fit for the job.
Communicate Clearly: Effective communication is a must in this role. When writing your application, ensure your language is clear and concise. This not only reflects your communication skills but also makes it easier for us to see how you can liaise with providers and internal teams.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we receive enough applications, so get your application in as soon as possible through our website. This shows us your enthusiasm for the role!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Numbers
Brush up on your financial knowledge, especially around payment processes and reconciliation. Be ready to discuss how you’ve handled financial discrepancies in the past, as this will show your understanding of the role's key responsibilities.
✨Showcase Your Customer Service Skills
Since this role involves liaising with providers and internal teams, prepare examples that highlight your effective communication skills. Think about times when you resolved payment queries or improved customer satisfaction in a previous role.
✨Demonstrate Attention to Detail
The Finance Support Assistant role requires strong attention to detail. Bring examples of how you've ensured accuracy in your work, whether it’s through managing payment runs or analysing reports. This will help illustrate your fit for the position.
✨Embrace Change
With the fast-paced nature of the job, be prepared to discuss how you adapt to new processes. Share experiences where you successfully navigated changes in your previous roles, showing that you can thrive in a dynamic environment.
