At a Glance
- Tasks: Support SEND Reform developments by managing data and reporting processes for children's services.
- Company: Join Leicestershire County Council, dedicated to improving lives in the community.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Make a real impact on services for children with special educational needs and disabilities.
- Qualifications: NVQ 4 or equivalent experience in Business Administration and strong organisational skills.
The predicted salary is between 32070 - 34359 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield LE3 8RA
Salary: £32,070- £34,359 per annum (pro Rota for part time) (Pay Award pending)
Working Hours: 37 hours per week
Contract Type: Fixed term (until 31st March 2029)
Closing Date: 19th August 2026
Interview Date(s): TBC
About The Role
Leicestershire County Council is seeking a highly organised and analytical individual to join the Quality and Practice Team as a Business Development Support Officer. This role will support the delivery of ongoing SEND Reform developments by helping to coordinate, manage and improve the information, data and reporting processes that support services for children and young people with special educational needs and disabilities. Working alongside colleagues across Children's Services, Business Intelligence and partner organisations, you will help ensure data is accurate, accessible, and used effectively to inform service planning and improvement. The role requires strong organisational skills, attention to detail and the ability to work confidently with a range of information systems, data sources, and stakeholders.
What You'll Be Doing
- Supporting the collection, coordination and monitoring of data relating to SEND Reform activity and service performance.
- Working with colleagues and partner agencies to gather, validate and maintain accurate information from a range of sources.
- Supporting the production of reports, dashboards, and performance information to support managers, boards and partnership groups.
- Supporting the development and improvement of systems, processes, and reporting tools to ensure high-quality data and information.
- Building positive working relationships with internal teams, Business Intelligence colleagues and external partners to support effective information sharing and service improvement.
About You
- NVQ 4 or equivalent experience in Business Administration.
- A Level in English Language or equivalent standard of written & spoken English.
- Experience in using computerised databases.
- Competent user of Microsoft Word, Excel, Outlook and software systems.
- Experience of problem solving in a commercial/public setting.
- Experience of workload management.
- Experience in training of staff and supervising staff.
- Experience of working under pressure to meet deadlines.
- Good organisational skills with the ability to produce highly accurate work and meet deadlines.
- Ability to work on own initiative, flexibly and without direct supervision.
- Experience of dealing with confidential and sensitive information.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For More Information Or An Informal Discussion, Please Contact Lucy Dearden - Service Manager, Education Quality and Performance Telephone: 01163052737 Email: Lucy.Dearden@leics.gov.uk
About Us
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
Business Development Support Officer - Quality and Practice Lead in Leicester employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
