Key Worker - Intensive Family Support

Overview

Organisation: Leicestershire County Council

Work Location: Huncote Family Hub/Bassett Street & Home working

Worker Category: Field Based Worker

Salary: £35,451 – £39,165 per annum (pro-rata for part-time)

Working Hours: 37 hours per week

Contract Type: Fixed term for (12 Months)

Closing Date: 30th October 2025

Interview Date(s): 10th November 2025

Responsibilities

About the Role

As a Keyworker you will be working in the Blaby, Oadby & Wigston Targeted Family Help team, working with children and their families with complex needs. You will also be working alongside social care colleagues, supporting families to achieve goals in their Child In Need plan. You will need to be able to drive and have access to your own vehicle, and be able to work flexibly, out of the normal 9 to 5 day. You will be working in a fast-paced environment, with a supportive team around you. Part of this role also includes supporting local events in our Family Hubs and in the community, engaging with Children, their Families and other agencies we may work in partnership with.

A DBS enhanced check for a regulated activity is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

Qualifications

About You

Please refer to the 7 point criteria giving examples of how you meet the criteria below

• Level 3 qualification in a relevant subject, e.g., social care, health or childcare, OR substantial experience in providing direct support to families that clearly demonstrates a broad level of experience, skills, competencies, and knowledge.
• Experience of providing direct support in the home to children and families with complex needs, which may include mental health, offending, substance misuse, domestic violence, and abuse, and/or educational issues.
• Experience of carrying out assessments, support planning, formulating action plans and reporting outcomes.
• Experience of working with partners and of coordinating agency responses in complex cases to achieve positive outcomes for families with complex needs.
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others who experience social exclusion, and an ability to work with people from diverse backgrounds.
• Awareness and understanding of ‘good enough parenting’ and relationship between poverty and social deprivation and to be able to hold a compassionate position but still hold protection of children as the priority. Be able to recognise ‘cumulative harm’ and risk indicators of different forms of harm – sexual, physical, emotional and neglect.
• Ability to build professional confidence and resilience, good working relationships with families, ability to overcome barriers to them engaging, recognising reasons for resistance to change, where tensions can exist. Ability to communicate sensitively and effectively with children and adults, focusing on hearing and capturing the child’s voice.

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Working Arrangements

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Helen Coulter – Team Leader or Emily Food – Team Leader

01163055609 – 01163053262

Helen.Coulter@leics.gov.uk or Emily.Food@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the \’About You\’ section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the \’About You\’ section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.