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- Tasks: Support data management and ensure compliance with statutory requirements in a dynamic environment.
- Company: Join Leicestershire County Council, a diverse and inclusive organisation.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in children's services while developing your skills.
- Qualifications: NVQ level 2 or equivalent, proficient in MS Office, and experience in data administration.
- Other info: Embrace a culture of equality, diversity, and inclusion in your workplace.
The predicted salary is between 22800 - 25000 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Worker Category: Hybrid Worker
Salary: £26,832 – £28,146 per annum (pro-rata for part-time)
Working Hours: 34 hours per week
Contract Type: Fixed term until 31st July 2026
Closing Date: 9th November 2025
Interview Date(s): 17th November 2025
About the Role
To provide efficient and effective information management and technology processes associated with statutory requirements. Support data quality issues/data entry support for service areas across Children and Family Services.
To advise clients on internal communications in accordance with FOI legislation and local policies and include maintenance and logs of such information.
To coordinate FOI responses according to statutory guidance for the Children and Family Services department
To work with and liaise confidently with a range of partners to ensure children receive our services and gather/monitor appropriate management information, providing technical services where required.
It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats cooperation and support for colleagues as a top priority.
For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
Please refer to the 7 point criteria giving examples of how you meet the criteria below
- NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
- Relevant experience in a data administration field.
- Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
- Knowledge of application of spreadsheets. Knowledge of FOI and Data Protection Legislation.
- Highly numerate and competent in the use of Microsoft packages and the production of documents as required. Excellent customer care and organisational skills. Good Interpersonal skills with the ability to communicate at all levels.
- The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised, methodical and meticulous regarding the application of data.
- The post holder must have a flexible approach to working, an understanding of, and commitment to, Equality and Diversity and the ability to apply this to strategic work and day-to-day situations and be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Jalpa Vyas, Information Management Support Officer
Email jalpa.vyas@leics.gov.uk
Tel 0116 305 6346
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the \’About You\’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the \’About You\’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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Information Management Support Worker employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Management Support Worker
✨Tip Number 1
Get to know the role and the organisation inside out! Research Leicestershire County Council, their values, and how they operate. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to data management and customer care. Think about examples from your past experiences that demonstrate your skills and how you meet the criteria outlined in the job description.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or attend local events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Information Management Support Worker
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read through the job description thoroughly. We want to see how your skills and experiences align with what they're looking for, so take notes on key points that resonate with you.
Tailor Your Supporting Statement: When crafting your supporting statement, be specific! Use examples from your past experiences that directly relate to the criteria listed in the 'About You' section. This is your chance to shine, so make it personal and relevant.
Showcase Your Skills: Highlight your proficiency in MS Office and any experience with data administration. We love seeing candidates who can demonstrate their technical skills, especially when it comes to spreadsheets and databases, so don’t hold back!
Apply Early and Through Our Website: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so get yours in as soon as you can. Remember, applying through our website is the way to go!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of FOI and Data Protection legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand its importance in the context of Children and Family Services.
✨Showcase Your Skills
Prepare examples that highlight your experience with data administration, spreadsheets, and databases. Think of specific situations where you've successfully managed data or improved processes, as this will demonstrate your practical skills and problem-solving abilities.
✨Be a Team Player
Since the role requires collaboration with various partners, be ready to share examples of how you've worked effectively in a team. Highlight your interpersonal skills and how you've supported colleagues in previous roles, as this aligns with the department's values.
✨Flexibility is Key
The job description emphasises the need for flexibility. Be prepared to discuss how you've adapted to changing circumstances in past roles and your willingness to take on additional tasks. This will show that you're not just a fit for the role but also for the team's dynamic.
