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- Tasks: Support data management and ensure compliance with statutory requirements in a dynamic environment.
- Company: Leicestershire County Council, committed to equality and diversity.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Why this job: Make a real difference in children's services while developing your skills in a supportive team.
- Qualifications: Experience in data administration and proficiency in MS Office required.
- Other info: Inclusive workplace welcoming diverse applicants and offering career development opportunities.
The predicted salary is between 22800 - 25000 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Worker Category: Hybrid Worker
Salary: £26,832 – £28,146 per annum (pro-rata for part-time)
Working Hours: 34 hours per week
Contract Type: Fixed term until 31st July 2026
Closing Date: 9th November 2025
Interview Date(s): 17th November 2025
Overview
About the Role
To provide efficient and effective information management and technology processes associated with statutory requirements. Support data quality issues/data entry support for service areas across Children and Family Services.
To advise clients on internal communications in accordance with FOI legislation and local policies and include maintenance and logs of such information.
To coordinate FOI responses according to statutory guidance for the Children and Family Services department
To work with and liaise confidently with a range of partners to ensure children receive our services and gather/monitor appropriate management information, providing technical services where required.
It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
For information on our approach to the recruitment of ex-offenders, please see our policy statement.
About You
Please refer to the 7 point criteria giving examples of how you meet the criteria below
- NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
- Relevant experience in a data administration field.
- Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
- Knowledge of application of spreadsheets. Knowledge of FOI and Data Protection Legislation.
- Highly numerate and competent in the use of Microsoft packages and the production of documents as required. Excellent customer care and organisational skills. Good Interpersonal skills with the ability to communicate at all levels.
- The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised, methodical and meticulous regarding the application of data.
- The post holder must have a flexible approach to working, an understanding of, and commitment to, Equality and Diversity and the ability to apply this to strategic work and day-to-day situations and be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion
For more information or an informal discussion, please contact:
Jalpa Vyas, Information Management Support Officer
Email jalpa.vyas@leics.gov.uk
Tel 0116 305 6346
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the \’About You\’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the \’About You\’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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Information Management Support Worker employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Management Support Worker
✨Tip Number 1
Get to know the role and the organisation inside out. Research Leicestershire County Council, their values, and how they operate. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on articulating your experience with data management and customer care, as these are key for the Information Management Support Worker role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Don’t forget to prepare questions for your interviewers! Asking about their approach to equality, diversity, and inclusion shows that you’re aligned with their values and are serious about contributing positively to the workplace culture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and the application process right there.
We think you need these skills to ace Information Management Support Worker
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how you meet the specific criteria listed in the job description. We want to see your unique experiences and skills shine through!
Show Off Your Tech Skills: Since this role involves data management, don’t forget to mention your proficiency with MS Office and any experience you have with spreadsheets and databases. We love seeing candidates who are tech-savvy!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of FOI and Data Protection legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand the statutory requirements involved.
✨Showcase Your Skills
Prepare examples that highlight your experience with data administration, spreadsheets, and databases. Think of specific situations where you've successfully managed data or improved processes, as this will demonstrate your competence in a local authority or children and family environment.
✨Communication is Key
Since the role involves liaising with various partners, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with different stakeholders in the past, showcasing your excellent interpersonal skills.
✨Flexibility Matters
Be prepared to discuss your flexible approach to work. Think of instances where you've adapted to changing circumstances or taken on additional tasks to support your team. This will align with the department's emphasis on cooperation and support for colleagues.
