Home Care Broker - Home First

Home Care Broker - Home First

Blaby Full-Time 26832 - 28146 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Source and set up care support services for adults in Leicestershire.
  • Company: Leicestershire County Council, committed to promoting independence.
  • Benefits: Hybrid working, flexible hours, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Organisational skills and a passion for community care.
  • Other info: Inclusive workplace welcoming diverse applicants and offering growth opportunities.

The predicted salary is between 26832 - 28146 £ per year.

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Worker Category: Hybrid worker

Working Hours: 37 Hours Per Week

Contract Type: Fixed Term (2 Years)

Closing Date: Monday 17th November 2025

Salary: Grade 7 - £26,832 - £28,146 per annum (pro rata for part-time)

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?

About the Role

We are seeking dedicated and organised Care Brokers to join our team. The successful candidate will be responsible for sourcing and facilitating the setup of care support services for users on a managed service. You will contribute to a local knowledge base of care services and ensure that all information is maintained and recorded appropriately within IT systems.

About You

  • Respond to requests from commissioners to find suitable community care service options, maintain regular contact with care providers and keep knowledge of service capacity up to date.
  • Place orders for care services with providers and supply them with all necessary information.
  • Ensure all information related to the placement of care is accurately recorded.
  • Monitor supply and demand issues within a specified locality and liaise with commissioners and providers to ensure priority needs are met.
  • Report any concerns about the quality or availability of service provision to the Quality and Contracts Team.
  • Maintain accurate records and adhere to relevant policies and procedures.
  • Work effectively as a member of the Brokerage Support Team and provide cover for absent colleagues and attend team meetings and supervision sessions constructively.

We would also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Sharon Wilkinson - Strategic Service Manager
Telephone: 0116 305 9368
Email: Sharon.wilkinson@leics.gov.uk

Or Jenny Pick – Strategic Service Manager
Telephone: 0116 305 4046
Email: jenny.pick@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click ‘Apply Now’. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions.

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Contact Detail:

Leicestershire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Home Care Broker - Home First

✨Tip Number 1

Get to know the company! Research Leicestershire County Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events related to care services. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 3

Prepare for the interview by practising common questions related to care brokerage. Think about scenarios where you've demonstrated your organisational skills and ability to work as part of a team, as these are key for this role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Leicestershire County Council.

We think you need these skills to ace Home Care Broker - Home First

Organisational Skills
Communication Skills
Knowledge of Care Services
IT Systems Proficiency
Record Keeping
Monitoring and Reporting
Teamwork
Problem-Solving Skills
Adaptability
Customer Service Orientation
Attention to Detail
Flexibility in Working Arrangements

Some tips for your application 🫡

Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you can make a difference in the role!

Showcase Your Passion: Don’t just list your skills; share your passion for promoting independence and making a positive impact on the lives of adults in Leicestershire. Let us know why this role excites you!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate clarity!

Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait until the last minute! Head over to our website and submit your application as soon as you can.

How to prepare for a job interview at Leicestershire County Council

✨Know Your Care Services

Familiarise yourself with the local care services available in Leicestershire. Understand their strengths and weaknesses, and be ready to discuss how you would source and facilitate care support services during the interview.

✨Demonstrate Organisational Skills

Prepare examples that showcase your organisational abilities. Think about times when you successfully managed multiple tasks or maintained accurate records, as these skills are crucial for a Care Broker role.

✨Show Your Passion for Independence

Be prepared to talk about why promoting independence for adults is important to you. Share personal experiences or insights that highlight your commitment to this value, as it aligns with the council's mission.

✨Engage with the Interviewers

Don’t hesitate to ask questions during the interview. Inquire about the team dynamics, flexible working options, or any challenges they face. This shows your interest in the role and helps you gauge if it's the right fit for you.

Home Care Broker - Home First
Leicestershire County Council
Location: Blaby
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