At a Glance
- Tasks: Lead complex SEN assessments and support children and families in a high-profile service.
- Company: Leicestershire County Council, dedicated to improving lives across the community.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team focused on continuous improvement and collaboration.
- Why this job: Make a real difference in the lives of children and young people with special educational needs.
- Qualifications: Relevant professional qualification and experience in SEND casework.
The predicted salary is between 43860 - 47829 € per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, LE3 8RA
Salary: £43,860 - £47,829 per annum (pro‑rata for part‑time) (Pay Award Pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 3rd June 2026
About the Role
Leicestershire County Council is seeking a dedicated and skilled Senior SENA Case Manager to play a vital role within our Special Educational Needs Assessment Service, specifically within our Tribunals and Mediation team. This is an opportunity to combine advanced casework with leadership, coaching and quality assurance responsibilities in a high‑profile statutory service supporting children, young people and families across Leicestershire. As a Senior SENA Case Manager, you will be an experienced practitioner within the service, using your professional expertise to support consistently high‑quality SEND assessment, planning and review activity. You will hold a caseload of predominantly complex cases and act as the lead professional, ensuring work is delivered in line with SEND legislation, the SEND Code of Practice and local policies, with children and families at the centre of practice. Working closely with the SENA Team Manager, you will also contribute to practice leadership within the team, providing guidance, supervision and developmental support to Case Managers, and helping to drive continuous improvement across the service.
Key Responsibilities
- Leading complex statutory SEN assessments, reviews and planning activity using a person‑centred approach
- Preparing for and representing the local authority at mediations and SEND appeal tribunals, working alongside Legal Services and partner agencies
- Attending and leading a range of formal meetings including annual reviews, co‑production meetings, mediation meetings and tribunal hearings
- Modelling high‑quality casework practice and supporting the professional development of colleagues through coaching, joint working and practice education
- Providing line management and professional supervision to SENA Case Managers in line with the supervision framework
- Using performance data and service intelligence to inform decision making, quality assurance and service improvement
- Supporting process improvement, service reviews and the development of efficient, effective SEND systems and digital pathways
- Taking thematic or lead responsibility for agreed areas of policy, practice development or quality assurance
- Working in close partnership with education settings, parents/carers, young people, health, social care and other statutory and non‑statutory partners
- Acting as a key liaison point between Case Managers and the SENA Team Manager when required
- Contributing to complaints handling, audit activity and safeguarding responsibilities within the service
You will be a confident, skilled practitioner who can balance operational delivery with practice leadership, quality assurance and partnership working.
Qualifications
- A relevant professional qualification (or equivalent experience within the SEND field), with evidence of continuing professional development
- Strong knowledge of SEND legislation, the SEND Code of Practice and local authority statutory duties
- Experience of supporting and developing colleagues through supervision, coaching or joint working
- Proven ability to lead complex multi‑agency, person‑centred casework and achieve positive outcomes for children and young people
- Significant knowledge of the factors and influences which can impact children achieving positive outcomes, including cognitive development, physical difficulties or other SEN needs
- Advanced skills in communication, both written and verbal, with children, young people, parents/carers, colleagues and other professionals and the ability to present information in formal settings such as person‑centred planning meetings, annual reviews, mediations and tribunal proceedings
- The ability to work flexibly, manage competing demands and meet deadlines in a high‑pressure statutory environment
Additional Requirements
An enhanced with barred list DBS check is required for this post.
Senior Case Manager SENA in Glenfield employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a supportive and collaborative work environment at County Hall in Glenfield. As a Senior SENA Case Manager, you will benefit from competitive salary packages, ongoing professional development opportunities, and the chance to make a meaningful impact on the lives of children and families in the community. Our commitment to employee growth, coupled with a strong focus on quality assurance and partnership working, ensures that you will thrive in your role while contributing to continuous service improvement.
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Case Manager SENA in Glenfield
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to SEN case management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work, especially those that highlight your leadership and case management skills. This will help you stand out and demonstrate your fit for the Senior SENA Case Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Case Manager SENA in Glenfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Senior SENA Case Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in case management and leadership have made a difference in your previous roles. We want to see real examples of your impact!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for supporting children and families shines through.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows that you're serious about joining our team at Leicestershire County Council.
How to prepare for a job interview at Leicestershire County Council
✨Know Your SEND Legislation
Make sure you brush up on your knowledge of SEND legislation and the SEND Code of Practice. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you can apply them in real-world scenarios.
✨Showcase Your Leadership Skills
As a Senior Case Manager, you'll be expected to lead and support others. Prepare examples of how you've successfully coached or supervised colleagues in the past. Highlighting your leadership experience will demonstrate your capability to drive continuous improvement within the team.
✨Prepare for Complex Case Discussions
Expect to discuss complex cases during your interview. Think about specific examples where you've led multi-agency casework and achieved positive outcomes. Be ready to explain your approach and the impact it had on the children and families involved.
✨Practice Your Communication Skills
Strong communication is key in this role. Practise articulating your thoughts clearly and concisely, especially when discussing sensitive topics. You might even want to rehearse presenting information as if you were in a formal meeting or tribunal setting.
