At a Glance
- Tasks: Inspect bus services and timetables while ensuring a great passenger experience.
- Company: Leicestershire County Council, a leader in promoting equality and sustainable travel.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Join a dynamic team making a real impact on sustainable transport in your community.
- Qualifications: Valid driving licence, good numeracy skills, and strong communication abilities.
- Other info: Commitment to equality, diversity, and inclusion with excellent career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
We are looking to recruit 1 Inspector (Transport). Part-time, 3.5 days/25.9 hours per week, permanent contract. The successful candidate will travel around the County of Leicestershire, using local bus services, to carry out a programme of inspections of the bus services and timetable displays. The post offers flexible working options where possible; discussions about what may be applicable can be held with the contact below.
Responsibilities
- To carry out inspections of buses, time-keeping and other matters relevant to the passenger experience.
- Assist with the collection of bus service data including on-bus passenger surveys, distribution of bus-related information and updating roadside displays.
- To inspect passengers' tickets for correctness, examine driver's documentation for accuracy and record usage and revenue of individual journeys.
Qualifications and Skills
- Hold a valid full driving licence.
- Have a good standard of education including English and Mathematics at GCSE Grade 4-9 (or equivalent) OR Demonstrable experience in the points below.
- Have good numeracy skills and experience of using spreadsheets and database systems to check information, input data accurately, update records and extract data.
- Have good interpersonal and communication skills, including the ability to handle confrontation and respond to customer queries face to face in a calm and professional manner.
- Be able to understand bus schedules and timetables.
- Have good organisational skills with a logical approach to plan and prioritise work, together with a keen attention to detail and the ability to use own initiative and work with minimal supervision.
- Have knowledge of passenger transport issues.
You must also have an understanding of, and commitment to, equality, diversity and inclusion. The employer will evidence these values as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.
Legal and Equality Information
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. Disability Confident information: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. Details may vary in recruitment situations such as high-volume, seasonal and high-peak times.
Benefits and About the Employer
Leicestershire County Council is a Stonewall Top 100, Disability Confident and Mindful Employer organisation. The council is committed to promoting equality and opportunity, investing in staff training and development, and supporting employees to achieve a healthy work life balance. Benefits include a competitive salary, participation in the Local Government Pension Scheme, generous annual leave entitlements, smarter working arrangements, family-friendly policies, and access to staff networks.
This is an exciting opportunity for someone with an interest in Sustainable Travel to join a dynamic team promoting all forms of sustainable transport, including cycling, walking, car-sharing and public transport.
Inspector (Transport) in Glenfield employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspector (Transport) in Glenfield
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in promoting sustainable travel.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with passengers and handling queries, role-play some scenarios with a friend. This will boost your confidence and help you respond calmly and professionally.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local transport events. This can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at StudySmarter and making a difference in sustainable transport.
We think you need these skills to ace Inspector (Transport) in Glenfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Inspector (Transport) role. We want to see how you can contribute to improving the passenger experience, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since this role involves interacting with passengers and handling queries, it’s crucial to demonstrate your interpersonal skills in your written application. Use clear and professional language, and maybe even share a brief story about a time you successfully resolved a customer issue.
Highlight Your Organisational Skills: As an Inspector, you'll need to plan and prioritise your inspections effectively. In your application, mention any experiences where you've had to manage multiple tasks or projects at once, showing us that you can keep everything on track!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to the right people and stands out in the crowd. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Transport Stuff
Make sure you brush up on your knowledge of bus schedules, timetables, and passenger transport issues. Being able to discuss these topics confidently will show that you're genuinely interested in the role and understand its importance.
✨Show Off Your Interpersonal Skills
Since you'll be dealing with passengers and possibly handling confrontations, practice how you communicate. Think of examples where you've successfully resolved customer queries or handled difficult situations calmly and professionally.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you plan and prioritise your work. Share specific examples of how you've managed multiple tasks effectively, especially in roles that required attention to detail and minimal supervision.
✨Emphasise Your Commitment to Equality and Inclusion
Familiarise yourself with the values of equality, diversity, and inclusion. Be ready to discuss how you’ve promoted these values in previous roles or how you would approach them in this position.