At a Glance
- Tasks: Manage consumer collections and resolve disputes while supporting Service User relationships.
- Company: Leicestershire County Council, committed to community support and improvement.
- Benefits: Permanent contract, 37 hours a week, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on process improvement.
- Why this job: Make a difference in people's lives by helping them manage their debts effectively.
- Qualifications: Experience in debt management and strong communication skills.
The predicted salary is between 24750 - 30250 £ per year.
Leicestershire County Council is seeking a full-time Debt Resolution Officer to join EMSS.
Based at County Hall, the role focuses on consumer collections and dispute resolution while maintaining Service User relationships and improving processes. 37 hours a week with a permanent contract.
You will handle end-to-end debt management, aiming to reduce aged debt, and support customers with a proactive, compliant approach. Interviews commence soon after closing.
#J-18808-Ljbffr
Debt Resolution Specialist – 360° Client Support in Glenfield employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
