Connect to Work Employment Support Officer in Glenfield

About the Role

Are you passionate about improving the lives of Leicestershire County residents? Do you want to work on an exciting new project – Connect to Work, which aims to support Leicestershire residents into employment? At the Leicestershire County Council Adult Learning Service, we are passionate about creating inclusive and accessible programmes that ensure all residents are supported to reach their full potential. Your role will be to deliver front‑line, person‑centred support through Connect to Work and the Supported Employment Quality Framework (SEQF), working directly with adults across Leicestershire to help them move into and thrive in employment.

We are recruiting for up to four people at this time and are particularly keen to hear from those with local experience delivering high‑quality employment programmes and working in partnership with agencies across social care, health and employment.

Responsibilities

• Build trusted relationships with participants and support them to engage in structured plans to find and sustain employment.
• Complete and update vocational profiles, identifying individuals’ skills, experiences, needs and employment preferences.
• Develop person‑centred action plans that lead to sustainable employment, following the Supported Employment Quality Framework (SEQF).
• Engage with local employers to find paid employment opportunities and match participants to suitable roles.
• Support employers to adopt inclusive recruitment practices.
• Provide in‑work support to participants, helping them settle into roles, build confidence and integrate into the workplace.
• Work in partnership with agencies across social care, health and employment to design effective referral and progression pathways.
• Maintain accurate records for audit and performance monitoring, including eligibility checks and employment outcomes.

An enhanced DBS check is required for this post. For information on our approach to the recruitment of ex‑offenders, please see our policy statement.

Qualifications

• Minimum Level 3 qualification in a relevant subject, or equivalent experience (demonstrated through the application process).
• Recent experience of successfully delivering high‑quality employment programmes.
• Experience of working with adults facing complex and multiple barriers to employment (e.g. learning disabilities, neurodiversity, care leavers).
• Strong understanding of Supported Employment and the challenges faced by target groups in accessing and sustaining work; ability to keep accurate records for service assessment.
• Excellent communication and interpersonal skills, including the ability to coach, mentor and motivate others.
• Creative problem‑solving skills and the ability to develop person‑centred action plans based on vocational assessments.
• Experience of engaging with local employers to create inclusive job opportunities for people facing barriers to employment; ability to work in partnership with a range of agencies and tailor communication to different audiences.

In addition, we expect you to share our commitment to our values and to delivering accessible and inclusive services that meet the needs of all residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.