At a Glance
- Tasks: Support SEND Reform developments by managing data and reporting processes for children's services.
- Company: Leicestershire County Council, committed to inclusive services and community support.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Opportunity for career growth and development in a dynamic public service setting.
- Why this job: Make a real difference in the lives of children with special educational needs and disabilities.
- Qualifications: NVQ 4 or equivalent experience in Business Administration and strong organisational skills.
The predicted salary is between 32070 - 34359 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield LE3 8RA
Salary: £32,070- £34,359 per annum (pro Rota for part time) (Pay Award pending)
Working Hours: 37 hours per week
Contract Type: Fixed term (until 31st March 2029)
Closing Date: 19th August 2026
Interview Date(s): TBC
About the Role
Leicestershire County Council is seeking a highly organised and analytical individual to join the Quality and Practice Team as a Business Development Support Officer. This role will support the delivery of ongoing SEND Reform developments by helping to coordinate, manage and improve the information, data and reporting processes that support services for children and young people with special educational needs and disabilities. Working alongside colleagues across Children's Services, Business Intelligence and partner organisations, you will help ensure data is accurate, accessible, and used effectively to inform service planning and improvement. The role requires strong organisational skills, attention to detail and the ability to work confidently with a range of information systems, data sources, and stakeholders.
What You'll Be Doing
- Supporting the collection, coordination and monitoring of data relating to SEND Reform activity and service performance.
- Working with colleagues and partner agencies to gather, validate and maintain accurate information from a range of sources.
- Supporting the production of reports, dashboards, and performance information to support managers, boards and partnership groups.
- Supporting the development and improvement of systems, processes, and reporting tools to ensure high-quality data and information.
- Building positive working relationships with internal teams, Business Intelligence colleagues and external partners to support effective information sharing and service improvement.
About You
To apply for this post, you must:
- NVQ 4 or equivalent experience in Business Administration.
- A Level in English Language or equivalent standard of written & spoken English.
- Experience in using computerised databases.
- Competent user of Microsoft Word, Excel, Outlook and software systems.
- Experience of problem solving in a commercial/public setting.
- Experience of workload management.
- Experience in training of staff and supervising staff.
- Experience of working under pressure to meet deadlines.
- Good organisational skills with the ability to produce highly accurate work and meet deadlines.
- Ability to work on own initiative, flexibly and without direct supervision.
- Experience of dealing with confidential and sensitive information.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Lucy Dearden - Service Manager, Education Quality and Performance Telephone: 01163052737 Email: Lucy.Dearden@leics.gov.uk
Business Development Support Officer - Quality and Practice Lead in Glenfield employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Support Officer - Quality and Practice Lead in Glenfield
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We think you need these skills to ace Business Development Support Officer - Quality and Practice Lead in Glenfield
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Leicestershire County Council.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Leicestershire County Council. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Leicestershire County Council
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
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Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
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In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
