At a Glance
- Tasks: Join our team to provide essential administrative support and excellent customer service.
- Company: Leicestershire County Council, dedicated to making a difference in people's lives.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Other info: Open to flexible working arrangements to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a meaningful role.
- Qualifications: NVQ 2 or equivalent experience in administration and customer service.
The predicted salary is between 25191 - 25590 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £25,191 to £25,590 per annum (pro rata for part‑time)
Working Hours: 37 hours per week
Contract Type: Fixed term
Closing Date: 24th March 2026
Interview Date(s): w/c 30/03/2026
About The Role
An opportunity has arisen to work as an administrative assistant for the Business Support Services Team in Adults & Communities. We have one full‑time Fixed Term position based at County Hall. To work flexibly as part of a team to provide an efficient, effective and comprehensive county wide administrative business support service across A&C localities, maintaining a high‑quality responsive customer service for both internal and external customers.
About You
To apply for this post, you must:
- Have a NVQ 2 level qualification in a relevant subject or equivalent, or relevant experience
- Know the importance of customer service
- Know the importance of confidentiality
- Have worked in an administrative, financial secretarial setting (i.e. experience in routine clerical tasks including word processing, filing, photocopying, faxing, message taking, data input)
- Have used Microsoft Office, including Outlook, Word and Excel
- Have experience in maintaining computer‑based systems and manual record systems
- Have excellent communication skills (written & verbal)
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working
We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For More Information Or An Informal Discussion, Please Contact:
- Teresa Garbett – Admin Team Leader Telephone: 01163052444 Email: teresa.garbett@leics.gov.uk
- Leigh Breeze – Team Manager Telephone: 01163057633 Email: leigh.breeze@leics.gov.uk
How To Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally. If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. By applying for this post, you agree to our Terms and Conditions.
About Us
About Leicestershire County Council
At Leicestershire County Council, we’re committed to making a real difference in people’s lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you’re starting your career or looking for your next challenge, you’ll find a place with us where your ideas are valued, and your work has purpose.
Benefits
For further information on what it’s like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process, Our Organisational Values, Our Employee Benefits, Working for Us.
Admin Assistant in Glenfield employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every employee's contribution is valued. With flexible working options, comprehensive benefits, and a commitment to inclusivity, we empower our team members to thrive both personally and professionally while making a meaningful impact in the community.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Glenfield
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles, like your experience with Microsoft Office or how you handle customer service situations. The more you practice, the more confident you'll feel!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if it’s the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can find loads of resources on how to write a killer supporting statement that highlights your skills and experience.
We think you need these skills to ace Admin Assistant in Glenfield
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the criteria listed in the 'About You' section. This is your chance to shine, so be specific and show us why you're the perfect fit!
Show Off Your Customer Service Skills:Since customer service is key for this role, don’t forget to include examples of how you've provided excellent service in previous positions. We want to see that you understand the importance of keeping both internal and external customers happy.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of what you want to say.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your application in as soon as you can. Plus, this gives you time to make any necessary tweaks before the deadline!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Stuff
Make sure you understand the role of an Admin Assistant and the specific tasks involved. Brush up on your knowledge of Microsoft Office, especially Word and Excel, as you'll likely be asked about your experience with these tools.
✨Customer Service is Key
Since this role involves providing a high-quality customer service, prepare examples of how you've successfully handled customer interactions in the past. Think about situations where you maintained confidentiality and resolved issues effectively.
✨Show Your Team Spirit
This position requires working flexibly as part of a team. Be ready to discuss your previous experiences in a team setting and how you contributed to achieving common goals. Highlight your communication skills and adaptability.
✨Prepare Your Supporting Statement
Don't forget to craft a strong supporting statement that clearly outlines how you meet the criteria listed in the job description. This is your chance to shine, so make it personal and relevant to the role!
