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- Tasks: Validate and process payments, resolve financial queries, and maintain accurate records.
- Company: Join a supportive council focused on delivering high-quality financial services for SEN.
- Benefits: Enjoy flexible working options, including remote work and tailored hours to fit your lifestyle.
- Why this job: Make a real difference in the community while developing your finance skills in a dynamic team.
- Qualifications: NVQ Level 2 in Finance or Business Administration, or equivalent experience required.
- Other info: We are a Disability Confident employer, promoting inclusivity in our hiring process.
The predicted salary is between 28800 - 43200 £ per year.
You\’ll be responsible for validating and processing payments to SEN providers and schools, resolving financial queries, and maintaining accurate records across systems. This is a great opportunity for someone with strong attention to detail, good IT skills, and a commitment to delivering excellent customer service.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Are you passionate about delivering high-quality financial services that make a difference? We\’re looking for two detail-oriented and proactive Finance Support Assistants to join our Special Educational Needs (SEN) finance team.
- Have an NVQ Level 2 qualification in Finance, Business Administration, or equivalent GCSEs, or equivalent experience.
- Be confident working with financial systems and Microsoft Office products in a fast-paced environment.
- Be committed to delivering excellent customer service and have experience and skills to handle queries and correspondence efficiently and professionally by phone, email, or in writing.
- Have the skills and experience to gather information, interpret, analyse, and complete tasks timely and accurately.
- Demonstrate an understanding of the importance of confidentiality and accurate data management.
- Be able to manage your own workload and meet deadlines independently.
- Be proactive in identifying improvements and contributing to service development.
You must also have an understanding of, and commitment to, equality, diversity, and inclusion. In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.
Disability Confident: About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details, please go to.
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Finance Support Assistant employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Assistant
✨Tip Number 1
Familiarise yourself with the specific financial systems mentioned in the job description. If you have experience with similar software, be ready to discuss how you've used it effectively in past roles.
✨Tip Number 2
Prepare examples of how you've delivered excellent customer service in previous positions. Think about specific situations where you resolved queries efficiently and professionally, as this will demonstrate your commitment to high-quality service.
✨Tip Number 3
Showcase your attention to detail by discussing any processes you've implemented or improvements you've suggested in past roles. This will highlight your proactive nature and ability to contribute to service development.
✨Tip Number 4
Be prepared to discuss your understanding of equality, diversity, and inclusion during the interview. Reflect on how these values have influenced your work and how you can contribute to a supportive environment at StudySmarter.
We think you need these skills to ace Finance Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Finance Support Assistant role. Emphasise your attention to detail, IT skills, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering high-quality financial services. Mention specific examples of how you've handled financial queries or maintained accurate records in the past.
Highlight Relevant Qualifications: Clearly state your NVQ Level 2 qualification in Finance or Business Administration, or equivalent GCSEs. If you have relevant experience, make sure to include that as well, as it demonstrates your capability for the role.
Demonstrate Understanding of Values: In your application, reflect on how you embody the values of equality, diversity, and inclusion. Provide examples of how you've contributed to these principles in your previous roles.
How to prepare for a job interview at Leicestershire County Council
✨Showcase Your Attention to Detail
As a Finance Support Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference in your work, especially in financial contexts.
✨Demonstrate IT Proficiency
Since the role requires good IT skills, make sure to highlight your experience with financial systems and Microsoft Office products. You might even want to mention any relevant software you’ve used and how it helped you in previous roles.
✨Prepare for Customer Service Scenarios
Excellent customer service is key in this position. Think of instances where you successfully resolved queries or handled correspondence professionally. Be ready to role-play or discuss these scenarios during the interview.
✨Understand Confidentiality and Data Management
You’ll need to demonstrate an understanding of confidentiality and accurate data management. Prepare to discuss how you have maintained confidentiality in previous roles and why it’s important in finance.
