Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Validate and process payments, resolve financial queries, and maintain accurate records.
- Company: Join a supportive council focused on delivering high-quality financial services for SEN.
- Benefits: Enjoy flexible working options, including remote work and tailored hours to fit your lifestyle.
- Why this job: Make a real difference in the community while developing your finance skills in a dynamic team.
- Qualifications: NVQ Level 2 in Finance or Business Administration, or equivalent experience required.
- Other info: We are a Disability Confident employer, promoting inclusivity in our hiring process.
The predicted salary is between 28800 - 43200 £ per year.
Organisation
Leicestershire County Council
Work Location
County Hall, Glenfield, Leicestershire, LE3 8RL
Worker Category
Fixed Location Worker
Salary
£25,995 – £26,409 per annum (pro rata for part‑time)
Working Hours
37 hours per week
Contract Type
Permanent
Closing Date
27th January 2026
Interview Date(s)
3rd, 4th and 5th February 2026
About the Role
Leicestershire County Council is seeking to appoint a Finance Support Assistant to join our Managed Payments Team. In this role, you will play a key part in ensuring the timely and accurate payment of providers delivering essential care services, including Residential Care, Shared Lives, Home Care, Day Services and Supported Living. You will help ensure payments are processed efficiently and in line with agreed schedules, supporting both our providers and the individuals who rely on these services.
We are looking for applicants who enjoy being part of a vibrant team and thrive in a fast‑paced financial environment serving the citizens of Leicestershire and supporting internal teams. You should be customer‑focused, have a solid understanding of financial fundamentals, and be motivated to deliver change and succeed within a performance‑driven culture.
This position offers an excellent opportunity to gain experience and insight into Local Government Finance as part of Corporate Resources, working closely with key stakeholders and partners at all levels.
Key Responsibilities
- Process payments accurately and on time.
- Manage weekly and monthly payment runs.
- Reconcile payments and resolve discrepancies promptly.
- Analyse weekly reports to identify pending payments and take corrective action.
- Investigate and analyse negative payments.
- Liaise with providers and internal teams regarding payment queries.
About You
- NVQ Level 2 qualification in a relevant area (e.g., Finance or Business Administration) or an equivalent qualification.
- Experience working with computerised financial systems and good knowledge of MS Word and Excel.
- Strong attention to detail and understanding of financial control within processes.
- Ability to work under pressure and meet deadlines.
- Commitment to delivering quality customer service.
- Effective communication skills (written, face‑to‑face and telephone).
- Ability to adapt quickly to change and new processes as the service expands.
You must also have an understanding of, and commitment to equality, diversity and inclusion.
Equality, Diversity and Inclusion
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, and particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.
Reasonable Adjustments
Reasonable adjustments will be considered for applicants with a disability.
Flexible Working Options
We are keen to support employees to balance their working life with other commitments. Where possible we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. Possible flexibilities include term‑time working, part‑time hours, compressed hours, flexible start and finish times and home/remote working.
Contact
Victoria Tolley, Team Leader; Telephone: 0116 3054128
How to Apply
To apply for this job, please click on the apply button and upload a supporting statement explaining how you meet the criteria in the ‘About You’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
#J-18808-Ljbffr
Finance Support Assistant employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Assistant
✨Tip Number 1
Familiarise yourself with the specific financial systems mentioned in the job description. If you have experience with similar software, be ready to discuss how you've used it effectively in past roles.
✨Tip Number 2
Prepare examples of how you've delivered excellent customer service in previous positions. Think about specific situations where you resolved queries efficiently and professionally, as this will demonstrate your commitment to high-quality service.
✨Tip Number 3
Showcase your attention to detail by discussing any processes you've implemented or improvements you've suggested in past roles. This will highlight your proactive nature and ability to contribute to service development.
✨Tip Number 4
Be prepared to discuss your understanding of equality, diversity, and inclusion during the interview. Reflect on how these values have influenced your work and how you can contribute to a supportive environment at StudySmarter.
We think you need these skills to ace Finance Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Finance Support Assistant role. Emphasise your attention to detail, IT skills, and any previous customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering high-quality financial services. Mention specific examples of how you've handled financial queries or maintained accurate records in the past.
Highlight Relevant Qualifications: Clearly state your NVQ Level 2 qualification in Finance or Business Administration, or equivalent GCSEs. If you have relevant experience, make sure to include that as well, as it demonstrates your capability for the role.
Demonstrate Understanding of Values: In your application, reflect on how you embody the values of equality, diversity, and inclusion. Provide examples of how you've contributed to these principles in your previous roles.
How to prepare for a job interview at Leicestershire County Council
✨Showcase Your Attention to Detail
As a Finance Support Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference in your work, especially in financial contexts.
✨Demonstrate IT Proficiency
Since the role requires good IT skills, make sure to highlight your experience with financial systems and Microsoft Office products. You might even want to mention any relevant software you’ve used and how it helped you in previous roles.
✨Prepare for Customer Service Scenarios
Excellent customer service is key in this position. Think of instances where you successfully resolved queries or handled correspondence professionally. Be ready to role-play or discuss these scenarios during the interview.
✨Understand Confidentiality and Data Management
You’ll need to demonstrate an understanding of confidentiality and accurate data management. Prepare to discuss how you have maintained confidentiality in previous roles and why it’s important in finance.
