Finance AR Administrator

We are looking to appoint a Finance Support Assistant to support Adult Social Care (ASC), working within the ASC Debt and Closures Team. The role is to undertake the affordability checks relating to the redesigned and improved Third-Party Top Up fees for Residential care homes. A Third-party payment does not fall to the person in residential to pay; this has to be paid by a third party. The role is to review the results of the affordability checks to determine if the charge is affordable and sustainable based on the financial information provided by the third party.

You will be client-driven, understand the fundamentals of finance, be motivated to deliver change, and have strong customer service skills. IT skills are essential, particularly Excel, and the ability to communicate effectively in writing, face to face and by telephone, including being able to manage challenging conversations.

We are looking for someone who is enthusiastic, focused and committed to:

• NVQ Level 2 or equivalent qualification or equivalent level of relevant experience
• The use of ICT systems, including Word, Excel, Outlook and Access
• Attention to detail with a focus on accuracy and quality
• Ability to effectively resolve general queries by liaising with internal and external colleagues
• Ability to handle general telephone queries efficiently and professionally
• Planning and organisational skills, with the ability to work on own initiative
• Good numerical skills and customer care

You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

We are keen to support employees to balance their working life with other commitments. Wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss possible flexible working options for this role, please contact the person named below.

For more information or an informal discussion, please contact:

• Ismail Sheikh - Senior Legal Case Handler
  Telephone: 0116 3050370
• Karen Dann, Operations and Business Change Manager
  Telephone 0116 3053175

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve.

Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. Upload a supporting statement explaining how you meet the criteria listed in the 'About You' section above.

Important: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.