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- Tasks: Manage consumer debts, resolve disputes, and ensure efficient collections.
- Company: Local government authority committed to diversity and inclusion.
- Benefits: Hybrid working arrangements and a supportive work environment.
- Why this job: Make a difference in your community while developing your credit control skills.
- Qualifications: Strong credit control experience and excellent customer service skills.
- Other info: Fixed-term position with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in the East Midlands seeks an experienced Credit Controller for a fixed-term position. This role involves managing consumer debts, resolving disputes, and ensuring efficient collections.
Applicants should have strong credit control experience and excellent customer service skills. The position offers hybrid working arrangements and is suitable for those committed to diversity and inclusion in the workplace.
Credit Controller | Hybrid | End-to-End Collections & Disputes employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller | Hybrid | End-to-End Collections & Disputes
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your end-to-end collections knowledge and be ready to discuss how you've resolved disputes in the past. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your customer service skills! In your conversations, highlight how you’ve maintained positive relationships while managing debts. It’s all about balancing firmness with empathy.
✨Tip Number 4
Don’t forget to apply through our website! We’re committed to diversity and inclusion, and we want to see your application come through. Let’s make this happen together!
We think you need these skills to ace Credit Controller | Hybrid | End-to-End Collections & Disputes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: Since this role involves resolving disputes, make sure to include examples of how you've successfully handled similar situations in the past. We’re looking for those who can think on their feet and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed consumer debts in the past. Be specific about your achievements, like reducing overdue accounts or improving collection rates.
✨Dispute Resolution Skills
Prepare examples of how you've successfully resolved disputes with customers. Highlight your approach to maintaining excellent customer service while ensuring collections are efficient.
✨Understand the Role
Familiarise yourself with the local government authority's values and commitment to diversity and inclusion. Show that you align with their mission and can contribute positively to their workplace culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
