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- Tasks: Support adults in Leicestershire by assessing needs and connecting them with community resources.
- Company: Join Leicestershire County Council, dedicated to making a positive impact in social care.
- Benefits: Enjoy hybrid working, flexible hours, and opportunities for career progression in social care.
- Why this job: Make a real difference in people's lives while developing valuable skills in a supportive environment.
- Qualifications: Level 2 in Maths and English, plus experience in social care with adults.
- Other info: Diversity is celebrated here; we encourage applications from all backgrounds.
The predicted salary is between 27717 - 33294 £ per year.
Organisation: Leicestershire County Council
Work Location:Various, Leicestershire
Worker Category:Hybrid, office based up to 3 days per week
Working Hours:37 hours per week
Contract Type:Fixed Term, 12 Months (Until 31/03/26)
Closing Date:17/07/2025
Salary:£27,717 – £33,294 per annum (pro rata for part-time)
Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?
About the Role
As a Community Support Worker, you will meet with individuals, families and carers to connect and listen, and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require, this may be connecting with their local community, referral to other agencies or providing services to support their unmet need. Where necessary, you will identify and report potential safeguarding concerns, consider mental capacity, and other high-risk situations where a person\’s safety or liberty may be at risk. Your team will have an office base and can work in a hybrid way. You will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you.
We have vacancies in the following teams:
- Mental Health Hospitals Team
- MSOP (Mental Health Services for Older People)
To find out more about what it\’s like to be a Community Support Worker, please see Katie\’s story here .
We are passionate about developing your career in social care.
As aGrade 8Trainee Community Support Worker, you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete your Learning and Induction Programme and undertake your duties with support and supervision.
As aGrade 9Community Support Worker, you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high-quality, person-centred, accountable statutory social care. This includes demonstrating competency in undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.
As a Community Support Worker, Leicestershire County Council offers further opportunities to develop your career in Adult Social Care, such as the opportunity to apply to undertake a Social Work or Occupational Therapy Apprenticeship and routes into leadership roles.
Please click here to see the CSW career progression plan.
A DBS enhanced check for a regulated activity is required for this post.
You will require a valid full driving licence or access to a vehicle for this position.
About You
To apply for the CSW post, you must:
- Hold a Level 2 in Maths and English
- Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
- Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
- Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
- Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
- Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
- Be able to manage a caseload and work to clear objectives.
We would also expect you to share our commitment to our values and will ask you to provide evidence when you have demonstrated them during the interview process.
Interested in Flexible Working?
We are keen to support employees in balancing their working lives with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\’s personal circumstances while still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style that determines where it can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories on the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Chelbie Shepherd – Resourcing Co-ordinator
Telephone: 0116 305 5973
Email: Chelbie.Shepherd@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level.We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities.We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You\’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click Apply Now\’. You will need to upload a supporting statement as part of your application, which explains how you meet the criteria listed in the About You\’ section above.For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support
By applying for this post, you agree to our Terms and Conditions.
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Community Support Worker (Career Grade) employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker (Career Grade)
✨Tip Number 1
Familiarise yourself with the Care Act 2014, as understanding this legislation is crucial for a Community Support Worker. Being able to discuss its implications during your interview will demonstrate your commitment and knowledge of the role.
✨Tip Number 2
Connect with current or former Community Support Workers to gain insights into their experiences. This can help you understand the day-to-day challenges and rewards of the job, which you can reference in your discussions with the hiring team.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively built relationships in previous roles. Highlighting your negotiation and conflict management abilities will be key in demonstrating your fit for the position.
✨Tip Number 4
Research Leicestershire County Council's values and mission. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as qualifications in social care roles.
We think you need these skills to ace Community Support Worker (Career Grade)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Community Support Worker. This will help you tailor your application to highlight relevant experiences.
Craft a Strong Supporting Statement: Your supporting statement is crucial. Clearly explain how your experience aligns with the criteria listed in the 'About You' section. Use specific examples to demonstrate your skills in communication, assessment, and working with vulnerable adults.
Highlight Relevant Experience: Make sure to detail any previous work in social care settings, especially with adults. Mention any specific training or qualifications that relate to the role, such as your Level 2 in Maths and English.
Showcase Your Values: Leicestershire County Council values diversity and inclusion. Reflect this in your application by discussing how you have demonstrated these values in your previous roles or experiences.
How to prepare for a job interview at Leicestershire County Council
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Community Support Worker. Familiarise yourself with the Care Act 2014 and be prepared to discuss how you would approach assessments and support plans.
✨Showcase Your Experience
Be ready to share specific examples from your past work in social care. Highlight situations where you've successfully supported adults, managed caseloads, or collaborated with other agencies. This will demonstrate your relevant experience and skills.
✨Communicate Effectively
As a Community Support Worker, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you handle conflict and build relationships with clients and colleagues.
✨Align with Their Values
Leicestershire County Council values diversity and inclusion. During the interview, express your commitment to these values and provide examples of how you've demonstrated them in your previous roles. This will show that you are a good cultural fit for the organisation.
