At a Glance
- Tasks: Support adults in Leicestershire, promoting independence and connecting them with community resources.
- Company: Leicestershire County Council, dedicated to making a difference in people's lives.
- Benefits: Competitive salary, flexible working options, and opportunities for career progression.
- Other info: Join a supportive team with excellent career growth opportunities in Adult Social Care.
- Why this job: Make a real impact in your community while developing valuable skills in social care.
- Qualifications: Level 2 in Maths and English, relevant health/social care qualifications, and experience in social care.
The predicted salary is between 28605 - 34359 € per year.
Organisation: Leicestershire County Council
Work Location: Various Locations
Salary: Grade 8 - 9 - £28,605 - £34,359 per annum (pro rata for part-time) (Pay Award Pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: Friday 29th May 2026
Interview Date(s): TBC
This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.
Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?
About the Role
As a Community Support Worker, you will meet with individuals, families and carers to connect and listen and, where necessary, undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require; this may involve connecting with their local community, referring to other agencies or providing services to support their unmet need. Where necessary, you will identify and report potential safeguarding concerns, consider mental capacity, and other high-risk situations where a person's safety or liberty may be at risk.
Your team will have an office base and can work in a hybrid way. You will undertake visits to people in their own homes, in a hospital setting, or wherever the person feels most comfortable to meet you.
The Cognitive and Physical (C&PD) Team provides support for adults with physical disabilities and older people with eligible needs related to frailty and cognitive disabilities, arising from long-term conditions such as Dementia, Stroke, Parkinson's Disease and Brain Injury. The service will support adults with early onset dementia, including alcohol-related dementia where the primary need is linked to dementia rather than alcohol dependency. Longer-term and more complex work will be done in the C&PD teams, with short-term interventions being the responsibility of the Home First service. The focus of C&PD work is to promote independence and opportunities with a focus on outcomes that promote wellbeing.
Locality based C&PD teams include Community Support Worker, Social Worker and AHMP posts and will be responsible for Care Act Assessment, Safeguarding, VARM, Mental Capacity Assessments/Best Interests decisions and Court work.
Team: Cognitive and Physical Disability Team - Melton, Leicestershire
To find out more about what it's like to be a Community Support Worker, please see Katie's story here.
Grade 8
As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete your Learning and Induction Programme and undertake your duties with support and supervision.
Grade 9
As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high-quality, person-centred, accountable statutory social care. This includes demonstrating competency in undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.
Progression
There are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply for a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles.
A DBS enhanced check for a regulated activity is required for this post. You will require a valid full driving licence or access to a vehicle for this position.
About You
To apply for the CSW post, you must:
- Hold a Level 2 in Maths and English and relevant health/social care qualifications, a full Level 2 or 3 qualification in adult social care, for example NCFE CACHE Level 2 Diploma in Care, or equivalent.
- Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
- Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
- Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
- Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
- Be able to recognise the limits of your own accountability and responsibility, and to seek appropriate support and advice when required.
- Be able to manage a caseload and work to clear objectives.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
Contact information
Chelbie Shepherd, Resourcing Co-ordinator
Telephone: 0116 305 5973
Email: chelbie.shepherd@leics.gov.uk
Community Support -C&PD employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on employee development, we offer numerous growth opportunities within Adult Social Care, including apprenticeships and leadership roles. Our supportive work culture promotes flexibility, allowing for hybrid working arrangements, ensuring that our staff can balance their professional and personal lives while making a meaningful difference to the lives of adults in Leicestershire.
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Support -C&PD
✨Tip Number 1
Network like a pro! Reach out to people in the community support field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for those interviews! Research Leicestershire County Council and understand their values and mission. Be ready to discuss how your experience aligns with their goals, especially around promoting independence and supporting adults with disabilities.
✨Tip Number 3
Showcase your skills! During interviews, highlight your experience with assessments and working collaboratively with other agencies. Use specific examples to demonstrate your ability to manage caseloads and build effective relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Community Support -C&PD
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Community Support Worker role. We want to see how you can make a difference in the lives of adults in Leicestershire!
Showcase Relevant Experience:When filling out your application, emphasise any previous work in social care or related fields. We love seeing candidates who have hands-on experience working with adults and understand the challenges they face.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Leicestershire County Council
✨Know Your Stuff
Make sure you understand the role of a Community Support Worker and the specific needs of adults with physical disabilities and cognitive challenges. Familiarise yourself with the Care Act 2014 and be ready to discuss how you would approach assessments and support plans.
✨Show Your Passion
This role is all about making a difference in people's lives, so let your passion shine through! Share personal experiences or stories that highlight your commitment to promoting independence and wellbeing for those in need.
✨Practice Your Communication Skills
As a Community Support Worker, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully navigated difficult conversations or built relationships in previous roles, showcasing your negotiation and conflict management skills.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential safeguarding concerns or high-risk situations you might encounter and how you would handle them. This will demonstrate your understanding of accountability and your ability to seek support when needed.
