At a Glance
- Tasks: Be the friendly face of our Family Hubs, supporting families and managing administrative tasks.
- Company: Join Leicestershire County Council, dedicated to making a difference in local communities.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for personal growth.
- Other info: We value diversity and are committed to inclusive services for all residents.
- Why this job: Make a real impact by supporting children and families in your community.
- Qualifications: NVQ 2 or equivalent in literacy and numeracy, plus strong communication skills.
The predicted salary is between 25995 - 26409 £ per year.
Organisation: Leicestershire County Council
Work Location: Main Base – Braunstone Town Family Hub, Kingsway North, LE3 3BD, along with Wigston Magna Family Hub & Huncote Family Hub
Salary: £25,995 - £26,409 per annum (pro rata for part time) (Pay award pending)
Working Hours: 35 hours per week
Contract Type: Permanent
Closing Date: 5th August 2026
Interview Date(s): TBC
Do you enjoy working alongside children, young people, and their families? If so, why not consider joining us as a Centre Support Assistant in Blaby, Oadby and Wigston Family Hubs predominantly based at Braunstone Town and Wigston Magna Family Hubs, although travel to other Hubs may be necessary.
About The Role
As a Centre Support Assistant, you will be the welcoming face of our Family Hubs, greeting all visitors to the centre. You will support colleagues by undertaking administrative tasks including managing the electronic room booking system, setting up rooms, maintaining and ordering resources, updating databases and electronic records. You will also be required to undertake health and safety checks to ensure that the centre and its grounds are fit for purpose, reporting issues where necessary. You may also be required to support the delivery of group interventions with families, young people, and children; therefore, safeguarding knowledge is essential. Use of a vehicle is essential, to enable travel between our Family Hubs. An enhanced with barred list DBS check is required for this post.
About You
To apply for this post, you must:
- NVQ 2 or equivalent in literacy and numeracy or relevant administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets.
- Have knowledge of health and safety procedures, the importance of confidentiality, and effective ways of communicating via social media.
- Have numeracy skills sufficient to collate statistical information and literacy skills sufficient to produce high quality written materials suitable for a variety of audiences.
- Have clear communication skills including a good telephone manner and the ability to engage and communicate with parents, young people, and children.
- Be able to work with a range of professionals and practitioners as part of a team.
- Be competent in using Microsoft Office applications including Word, Access, and Outlook.
- Be able to produce accurate work to deadlines.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
How To Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Us
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
Benefits
For further information on what it’s like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process, Our Organisational Values, Our Employee Benefits, Working for Us.
Centre Support Assistant - Blaby, Oadby & Wigston employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Centre Support Assistant - Blaby, Oadby & Wigston
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Leicestershire County Council.
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We think you need these skills to ace Centre Support Assistant - Blaby, Oadby & Wigston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Leicestershire County Council:Before hitting send, make sure to tailor your application specifically to Leicestershire County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Leicestershire County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
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✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
