Centre Support Assistant

Children and families Department

Organisation: Leicestershire County Council

Work Location: Melton Venture House Family Hub Asfordby Rd, Melton Mowbray LE13 0HN

Worker Category: Field-Based Worker

Salary: £25.188 – £25.590 per annum (pro-rata for part-time)

Working Hours:25 Hours per week – part-time

Contract Type: Fixed term for (31st March 2026)/ Secondment for (31st March 2026)

Closing Date: 5th June 2025

Interview Date(s): TBC

About the Role

We are looking for a part time Centre Support Assistant to be the welcoming face of the Family Hubs in Melton. You will ensure a seamless service delivery in a safe environment for parents, children, young people and professional and provide administration support service to the Family Help service. You will be required, at times, to work across the locality and/or county to provide peripatetic support at any Hub,dealing with general enquiries from professionals and service users and signpost to relevant services, Manage and diffuse some difficult situations and report any Health & Safety concerns.

A DBS enhanced check for a regulated activity is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement .

About You

To apply for this post, you must:

• NVQ2 or equivalent in literacy and numeracy, or relevant equivalent experience.
• Administration, including reception, message taking and relaying, and maintaining record systems
• Production of word-processed reports and correspondence.
• Experience of computerised data entry and using spreadsheets
• Knowledge of social media and effective ways of communication.
• Good knowledge & understanding of Health & Safety Procedures
• Clear communication skills, good telephone manner and the ability to engage and communicate with parents, young people, children and professionals.

You must also have an understanding of, and commitment to,equality, diversity and inclusion.

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual\’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion,please contact:

Sarah Mcdonald – Family Hub Support Officer

Telephone: 01163056217

Email: Sarah.Mcdonald@leics.gov.uk

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the \’About You\’ section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the \’About You\’ section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support .

By applying for this post, you agree to our Terms and Conditions .

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