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- Tasks: Provide high-quality administrative support and keep services running smoothly.
- Company: Join the friendly and forward-thinking Leicestershire County Council.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real impact while developing your skills in a dynamic role.
- Qualifications: 5 GCSEs including English and Maths, plus good Microsoft Office skills.
- Other info: Inclusive workplace that values diversity and offers excellent career growth.
The predicted salary is between 22000 - 26000 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall
Worker Category: Hybrid Worker
Salary: £25,995 - £26,409 per annum (pro-rata for part-time)
Working Hours: 37 Hours a week
Contract Type: Permanent
Closing Date: January 25th 2026
Interview Date(s): TBC
Are you organised, customer focused, and ready to make a real impact? Join our friendly and forward-thinking Business Services Team, where no two days are the same. You'll play a key role in providing high-quality administrative support that helps our services run smoothly and efficiently across Corporate Resources and the wider Council.
About the Role
Our Business Services Team is a positive, forward-thinking group with a strong focus on delivering excellent customer service and efficient support across Corporate Resources. The wider service is made up of three teams – Support Services, Secretariat, and Information & Complaints – and while this role sits primarily within Support Services, you'll work flexibly across all areas when required.
This is a varied and rewarding administrative role. You'll take responsibility for a range of daily tasks that help keep our services running smoothly. This includes accurate data entry, raising and managing purchase orders and invoices, booking training requests, maintaining up-to-date records, ordering supplies and services, and responding to phone and email enquiries. You'll play a key part in ensuring our customers, both internal and external, receive a high-quality, professional service.
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- 5 GCSEs (grades 4-9 or equivalent), including English and Maths
- Good working knowledge of Microsoft Office (e.g., Word and Excel)
- Experience of raising purchase orders and processing invoices
- Strong numeracy and communication skills
- Ability to manage your workload, prioritise tasks, and meet deadlines
- Confidence working independently and using your own initiative
- Flexibility and a willingness to adapt quickly when priorities change
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process. Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Wherever possible, we will consider working arrangements that suit an individual's personal circumstances while still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Daniel Bromley-Travis – Team Leader Telephone: 0116 305 5800
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve.
Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal.
Business Support Services Assistant - CR Support Services employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Services Assistant - CR Support Services
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and its values. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. We recommend doing mock interviews with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with Microsoft Office, data entry, and managing workloads. Use specific examples from your past roles to demonstrate how you've successfully handled similar tasks.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions prepared about the role or the team. This shows your enthusiasm and helps you determine if it's the right fit for you.
We think you need these skills to ace Business Support Services Assistant - CR Support Services
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how you meet the specific criteria listed in the job description. We want to see your unique skills and experiences shine through!
Show Off Your Organisational Skills: Since this role is all about providing high-quality administrative support, don’t forget to mention any relevant experience you have with managing workloads and prioritising tasks. We love a well-organised application!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at Leicestershire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Services Assistant. Familiarise yourself with tasks like data entry, managing purchase orders, and responding to enquiries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Skills
Be prepared to discuss your experience with Microsoft Office, especially Word and Excel. Bring examples of how you've used these tools in previous roles, particularly in relation to raising purchase orders or processing invoices. This will highlight your technical skills and ability to manage administrative tasks effectively.
✨Demonstrate Customer Focus
Since this role is all about providing excellent customer service, think of specific instances where you've gone above and beyond for customers. Whether it's resolving an issue or improving a process, sharing these stories will illustrate your commitment to high-quality service.
✨Emphasise Flexibility and Adaptability
The job requires someone who can adapt quickly when priorities change. Prepare to discuss times when you've successfully managed shifting workloads or unexpected challenges. This will show that you can thrive in a dynamic environment and are ready to contribute to the team’s success.