At a Glance
- Tasks: Be the friendly face for learners and handle various admin tasks.
- Company: Join Leicestershire County Council, dedicated to making a difference in the community.
- Benefits: Flexible working options, inclusive environment, and opportunities for career growth.
- Other info: Open to flexible working arrangements and committed to inclusivity.
- Why this job: Make a real impact while gaining valuable experience in customer service and administration.
- Qualifications: Good English and numeracy skills, plus some experience in reception or clerical roles.
The predicted salary is between 24663 - 30143 £ per year.
About the Role: You will be the first point of contact for our learners and visitors to our venue. The post covers a variety of admin tasks, including the delivery of exams, inputting data accurately into our system to enrol learners onto our courses, processing payments, and providing excellent customer service to learners and curriculum teams. The post requires out of hours cover, and you must be available to work up to a maximum of 2 evenings a week and up to 8 Saturdays per annum. An enhanced DBS check is required for this post.
Qualifications:
- Good standard of written and spoken English equivalent to functional skills level 2 or above
- Good standard of numeracy
- Reception and customer care experience
- Clerical experience in a range of tasks including word processing, filing, photocopying, taking and relaying messages, data input, and maintaining records
- Routine cash handling
- Organising tasks to meet priorities
- Working as a team member
- Aware of the importance of confidentiality
In addition, we expect you to share and deliver accessible and inclusive services that meet the needs of all our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. This post is covered by Part 7 of the Immigration Act (2016), and therefore the ability to speak fluent English is an essential requirement for this role. We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
About Leicestershire County Council: At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
HUB Admin Assistant in Burton on the Wolds employer: Leicestershire County Council
Leicestershire County Council is an exceptional employer, offering a dynamic work environment at County Hall in Glenfield, Leicester. With a strong commitment to employee growth and development, we provide opportunities for meaningful contributions to the community, particularly in supporting children and young people with additional needs. Our inclusive work culture promotes flexibility, collaboration, and innovation, making it an ideal place for those looking to make a real difference in education and inclusion.
Contact Details:
Leicestershire County Council Recruitment Team
