Support Officer (RRFSO) in Leicester

Support Officer (RRFSO)

We are seeking an enthusiastic Renal Research Finance Support Officer to join our multi‑disciplinary team and play a lead supporting role in the finance management of our exciting portfolio of clinical research projects.

You will work closely with the Renal Research Manager, Research Governance, Research Nurses and wider members of our clinical research study team.

You will manage administrative and financial support for projects within the research unit.

The post holder will be responsible for the management of financial administration including coordinating and maintaining standards throughout all projects and providing project support.

They will need the ability to work autonomously, as a strong team member and as part of a dynamic, multidisciplinary team.

Responsibilities

• Responsible for configuring, setting up and maintaining project finance files and documents in line with Research Finance and Sponsors' stipulations and processes.
• Maintain manual and electronic filing systems accurately.
• Draft and type all required correspondence, reports and presentation materials.
• Provide support to the project managers, research governance and wider research team in overall planning, set‑up, maintenance and monitoring of key projects.
• Communicate within teams, collaborators and stakeholders both internally and externally.
• Coordinate all finance meeting requirements and document meeting outputs, including taking minutes.
• Monitor deadlines and ensure any follow‑up actions are executed timely.
• Support development of project‑related documents including finance trackers, spreadsheets, invoices, forecasts and statements.
• Assist with financial administration and maintenance of financial research records to a high standard.
• Contribute to new starter induction processes and training for research team members.
• Act as a point of contact for support and advice to the wider renal research team.
• Support implementation of projects, services, initiatives through timely and relevant information analysis and administrative support, in accordance with agreed priorities.
• Attend meetings and accurately record discussions in concise, clear minutes; capture actions and maintain and distil action logs.
• Provide high quality project, service, initiative and administrative support including information and analysis and finance reporting.
• Engage and work collaboratively with colleagues and senior stakeholders.
• Assist in producing and updating key documents using the full suite of Microsoft Office tools.
• Establish and maintain finance files, trackers, folders, databases and requests for invoices.
• Work in an integrated manner with local teams to ensure all activities meet organisational standards using electronic tools.
• Be flexible and support members of the research team as and when required with ad hoc requests and additional duties.

Person Specification

• Analytical and Judgement skills
• IT skills including the use of the internet, Word packages, Excel spreadsheets, Power Point and databases.
• Demonstrable organisational and time management skills.
• Ability to raise requests to invoices, track payments, manage aged debt, reconcile invoices with study activity and liaise with Sponsors appropriately.
• Experience of working with finances.

Experience

• Experience of working with administrative/projects delivery.
• Demonstrate initiative to deal with challenges.
• Experience in a finance department is essential, with a focus on invoicing, accounts payable/receivable, data entry and dealing with figures and contracts.
• Experience in establishing collaborative working relationships with a wide range of internal and external stakeholders.
• Previous experience of working within an NHS Trust or clinical research environment.
• Experience of working within a project management office structure.
• Experience and knowledge of research and processes in the NHS.
• An understanding of the importance of maintaining security and confidentiality of information.
• Training & Qualifications
• Minimum Grade C or above GCSE/Equivalent to include English and Maths.
• Specialist knowledge and experience in administrative procedures and systems.
• Evidence of on‑going professional development.
• NVQ Level 3 or Business Level 3.
• Understanding of clinical research terminology and commercial trial contracts.
• Accounting or auditing qualification.
• Commitment to Trust Values and Behaviours
• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours.
• Communication and relationship skills
• Excellent communication skills, both written and verbal.
• Evidence of being a team‑player but able to stand back when necessary.
• Be positive, motivated and have ability to problem solve.
• Ability to motivate staff.
• Enthusiasm for the role and ongoing development.

Skills

• Record of delivering to deadlines.
• Excellent attention to detail.
• Strong work ethic.
• Ability to work on own initiative, autonomously and within a team.
• Basic Project Management skill.
• Planning and organisation skills
• Able to prioritise and manage own workload in an environment of changing and sometimes conflicting priorities, with minimal supervision.
• Ability to respond to sudden unexpected demands.
• Equality, Diversity and Inclusion
• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others.
• Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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