At a Glance
- Tasks: Provide essential phlebotomy services to patients in a caring environment.
- Company: Join the University Hospitals of Leicester NHS Trust, committed to high-quality care.
- Benefits: Flexible weekend hours, training provided, and a supportive team culture.
- Other info: Exciting career growth opportunities in a compassionate and inclusive workplace.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience and GCSEs in English and Maths required.
The predicted salary is between 13 - 16 £ per hour.
Are you enthusiastic, conscientious and flexible? Do you take pride in your work and love working with people? If these words describe you, then you could be just the person we are looking for. We have one post available: Leicester Royal Infirmary, 10 hours Weekend 07.00-12.00 Saturday / Sunday.
Responsibilities
- The Phlebotomists provide a service to both inpatient and outpatient areas at all three UHL hospital sites including East Midlands Planned care centre at Leicester General Hospital.
- Full training is available, but we would like you to have had customer service experience in your recent past preferably in a caring environment.
- You will also need to prove that you have the ability to work on your own initiative and to tight deadlines in a pressurised environment.
- You must be able to walk, bend and handle medium loads over extended periods of time.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, research and education excellence. We will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, we are one team. This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
Training & Qualification
- Satisfactory level of general Education
- Good standard of written and spoken English.
- Demonstrates a commitment to further learning and development.
- Educated to GCSE or equivalent in English and Maths.
Experience
- Minimum of 1 year experience of working with the general public in a customer focused environment.
Communication and Relationship skills
- Ability to deal effectively & empathetically both formally and informally, both orally and in writing when dealing with service users.
- Ability to communicate both formally and informally, both orally and in writing when dealing with people.
Planning and Organisation skills
- Ability to prioritise and work to strict deadlines.
- Self-motivated, able to work independently.
- Pays attention to detail.
- Ability to remain calm and work under pressure.
- Ability to use own initiative.
- Flexibility of working hours and location to meet the needs of the service.
Skills
- Basic PC skills.
- Ability to use Microsoft Office applications including email.
Other requirements specific to the role
- Ability to exert moderate physical effort on an ongoing basis including walking and bending.
- Good manual dexterity.
- Able to fulfil all aspects of the job description.
Commitment to Trust Values and Behaviours
Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For further details please contact Kellie King, Phlebotomy Manager, on 01162583742.
Phlebotomist in Leicester employer: Leicester’s Hospitals
University Hospitals of Leicester NHS Trust is an exceptional employer that prioritises high-quality care and employee satisfaction. With a commitment to compassion, inclusivity, and professional development, staff are supported through comprehensive training and a collaborative work culture. Working at Leicester Royal Infirmary not only offers the chance to make a meaningful impact in healthcare but also provides opportunities for personal growth within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Phlebotomist in Leicester
✨Tip Number 1
Get to know the company! Research University Hospitals of Leicester NHS Trust and understand their values and goals. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a phlebotomist, you'll be working with people all the time. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with empathy and professionalism.
✨Tip Number 3
Be ready to showcase your customer service experience! Think of specific examples from your past roles where you demonstrated compassion and flexibility. This will help you stand out as someone who aligns with the Trust's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about the role. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Phlebotomist in Leicester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! Use positive language and express why you’re excited about the opportunity to work as a Phlebotomist with us at University Hospitals of Leicester.
Tailor Your Experience:Make sure to highlight any relevant customer service experience you have, especially in caring environments. We want to see how your past roles have prepared you for this position, so be specific!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need there to make your application stand out.
How to prepare for a job interview at Leicester’s Hospitals
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Phlebotomist. Familiarise yourself with the specific tasks you'll be doing at University Hospitals of Leicester NHS Trust, such as working with both inpatients and outpatients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this role, think of examples from your past jobs where you provided excellent service. Be ready to discuss how you handled difficult situations or communicated effectively with patients. This will demonstrate your ability to connect with people, which is crucial in a healthcare setting.
✨Demonstrate Your Flexibility
The job requires flexibility in working hours and locations. Prepare to discuss your availability and any previous experiences where you adapted to changing circumstances. Highlighting your willingness to work weekends and handle various tasks will show that you're a team player who can meet the needs of the service.
✨Prepare for Practical Questions
Expect questions that assess your ability to work under pressure and manage your time effectively. Think about scenarios where you had to prioritise tasks or remain calm in stressful situations. Practising these responses will help you convey your organisational skills and self-motivation during the interview.
