At a Glance
- Tasks: Lead a dynamic team to drive innovative research delivery in out-of-hospital settings.
- Company: Join the East Midlands RRDN, a leader in health and care research.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on healthcare by shaping research delivery strategies.
- Qualifications: Experience in health research management and strong leadership skills required.
The predicted salary is between 60000 - 77368 £ per year.
An exciting opportunity has arisen to be part of the East Midlands RRDN leadership team, as the Head of Research Delivery and Support for Out of Hospital Settings. This is a job share to work alongside the current post holder. The role requires up to 22.5 hours a week over 3 days across Monday to Friday with normal office working hours. We require coverage on a Friday but have some flexibility over the other days.
The Head of Research Delivery and Support for Out of Hospital Settings is a senior leadership role that focuses on the strategic oversight, deployment and delivery capabilities of the RRDN’s Agile Research Delivery Team. The role leads a multi‑professional team to deliver National Institute for Health and Care Research (NIHR) RDN Portfolio studies across various settings. It also involves working closely with key stakeholders within the region, across other regions and at a national level, and reporting to the Operations Director.
Job responsibilities- Strategic leadership, providing strategic direction and guidance within the RDN and the national network.
- Co‑develop and lead on national projects as required; collaborate with National and RRDN Specialty and Settings Leaders to align regional operational activities with national strategic objectives.
- Lead the implementation and cascade of a range of national strategic directives within the region; report on local learnings, successes and challenges.
- Contribute to collective national business planning for the Agile Research Delivery (all settings) and Study Support and Partner Liaison services for out of hospital settings; review, evaluate and approve research site delivery plans, and monitor performance against those plans.
- Lead on regional business planning for the Agile Research Delivery Team and Study Support Service, ensuring effective implementation and reporting.
- Oversee the regional implementation of the Agile Research Delivery Team and the Study Support Service; work with Setting Leads to ensure robust strategy for delivery in primary care, community and residential care settings.
- Manage programmes and projects within the remit of the Agile Research Delivery Team and Study Support Service, coaching and supporting team members in project management.
- Lead communities of practice and events for senior leaders, facilitating system‑level collaboration and learning to solve operational challenges and pursue opportunities for strategic development.
- Promote a nationally consistent customer‑centric approach to service delivery, ensuring the needs and expectations of stakeholders are met or exceeded.
- Maintain awareness of research process initiatives undertaken with other national bodies to support future integration into the study support service.
- Keep up to date with innovative study design and delivery methods, exploring opportunities for promotion and roll‑out within national and regional delivery operations.
- Develop trusted relationships with partners and promote a culture of seeking and acting on feedback from customers and partners, providing a responsive service and identifying opportunities for improvement.
- Identify, implement and lead strategies to enhance the efficiency and effectiveness of Agile Research Delivery Team and Study Support Service operations regionally and nationally.
- Support Team members with solving identified challenges in study delivery, particularly in more complex or sensitive situations.
- Lead on building capacity and capability for study delivery across specialities and settings, including overseeing horizon scanning to ensure capacity for new and emerging technologies.
- Assist in the development of research delivery staff.
- Oversee the Agile Research Delivery Team and Study Support Service, developing and implementing strategies for ensuring service delivery meets or exceeds established benchmarks.
- Develop and implement quality assurance systems, including audit and review of work, providing feedback, development and support as necessary.
- Ensure seamless coordination with other services and functions within the RRDN and across the national network.
- Identify and support the dissemination of RDN impact across RDN and RRDN activities.
- Champion the RRDN’s capacity and capability to support Life Sciences Industry research and the contribution of the Life Sciences Industry to the NHS.
- Be responsible for ensuring that Agile Research Delivery Team and Study Support services provided to the Life Sciences Industry are delivered consistently, within required timeframes and to a high quality standard.
- Oversee the business development activities of the Agile Research Delivery Team and Study Support services, including providing clinical research expertise and knowledge to support optimal research delivery in discussions with commercial organisations; attend meetings and present at events.
- Evidence of continual professional development.
- Specialist knowledge of research, the NHS and the wider health and care system including associated responsibilities to the public and patients.
- Specialist knowledge of the range of life science industry’s needs and requirements with regard to health and care research.
- Comprehensive understanding of governance and legislative framework for conducting clinical research in the NHS.
- Comprehensive understanding of the UK research pathway and funding.
- Knowledge of national systems, structures and processes for supporting clinical research in NHS and non‑NHS settings.
- Knowledge of utilising Business Intelligence solutions within a performance management framework, and good understanding of performance management techniques.
- Extensive knowledge of methods, tools and techniques for problem‑solving and continuous improvement relevant to system‑level health and care working.
- Experience of health and care research management at a senior level, including the support of studies pre‑approval and post‑approval.
- Experience of chairing and facilitating meetings, including those with sensitive or political topics.
- Experience of managing health and care research support services including workforce planning and the management of people and finances.
- Experience of developing and managing high‑quality, customer‑centric services for commercial and non‑commercial customers.
- Experience of working collaboratively and in partnership with other organisations, with demonstrable experience of delivery across organisational boundaries.
- Professional operational research leadership at a senior and system level.
- Experience of direct line management and managing teams to deliver clear objectives and performance targets, including through organisational change.
- Experience of business planning, financial management and operational implementation, preferably within an NHS organisation.
- Experience of contributing to the development of national policy or strategies, and translating those into regional plans.
- Experience of leading continuous improvement initiatives.
- Project management experience in a leadership capacity, delivering complex projects involving multiple agencies and individuals to tight deadlines.
- Professional strategic leadership at a senior level.
- Highly developed leadership, strategic thinking and planning skills with the ability to demonstrate these in highly political environments.
- Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations and to develop strong working relationships with senior stakeholders.
- Demonstrable ability to exercise autonomy to undertake actions based on own interpretation of policy and guidance, providing expert advice to the organisation.
- Strong problem‑solving skills, including a proactive approach to identifying and addressing potential future issues.
- Ability to communicate highly complex and difficult information both orally and in writing, internally and externally, including in pressured and politically sensitive environments.
- Ability to analyse and interpret highly complex information and make judgments regarding a range of highly complex management issues.
- Ability to plan, manage, adjust and deliver complex programmes and projects, involving multiple agencies and individuals and a broad range of activities, to tight deadlines.
- Good IT skills, particularly in the use of Web applications, Google Workspace and MS Office applications.
- Empathetic approach to resolving conflict, with the ability to work with sensitivity and tact.
- Flexible approach to working and enthusiastic attitude towards challenges.
- Acts as a champion for patients, carers, the public and their interests, ensuring the public voice has an impact on RDN activities.
- Highly motivated, with the ability to influence and inspire others.
- Constantly strives for improvement, bringing a ‘can‑do’ attitude and seeking out innovation.
- Goal‑oriented, with a focus on tangible results that are aligned with overarching national objectives.
- Committed to ongoing learning and development, proactively seeking opportunities for personal and team growth.
- Takes a professional approach to all interactions, remaining diplomatic under pressure and fostering a solution‑focused environment.
- Role models and works in accordance with the values of the RDN and the employing NHS Trust.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address Paget House (LRI) Leicester or Queens Medical Centre Nottingham.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Research Delivery and Support for Wider Care Settings in Leicester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Leicester’s Hospitals.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Leicester’s Hospitals.
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We think you need these skills to ace Head of Research Delivery and Support for Wider Care Settings in Leicester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Leicester’s Hospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Leicester’s Hospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Leicester’s Hospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Leicester’s Hospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Leicester’s Hospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Leicester’s Hospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
