EPRR Manager in Leicester

University Hospitals of Leicester NHS Trust

EPRR Manager

The closing date is 06 August 2026

This is a key leadership role within University Hospitals of Leicester (UHL), the post holder will support the Director of Urgent and Emergency Care and Chief Operating Officer by:

Developing the strategic direction of Emergency Preparedness, Resilience & Response (EPRR) to ensure the Trust embeds EPRR within the organisation.

Having strategic responsibility for the delivery of the EPRR Work Programme within the Trust, and ensure this is aligned with partners at a local, regional and national level.

This includes providing a framework for members of the EPRR Team to operationally deliver the EPRR Work Programme.

Provide oversight and assurance of the delivery of the EPRR Work Programme complies with the legislative requirements / responsibilities for the Trust. This includes aligning the work programme with NHS England's Core Standards for EPRR, the Civil Contingencies Act 2004, Health & Social Care Act 2022 and NHS Act.

Main duties of the job

The post will be responsible for providing oversight the Trust's Single Point of Contact, ensuring time-sensitive letters, directives and information requests from commissioners and partners are disseminated, and any actions required are coordinated. This includes coordinating the Trust's response to any external inquiries or investigations following the response to any incidents

A key requirement for this role is the development of effective relationships with stakeholders internally and across system boundaries, with a particular focus on partners across Leicester, Leicestershire & Rutland and NHS Regional EPRR colleagues.

The post will provide strategic and operational leadership and expertise for all matters concerning EPRR. This includes acting on behalf of the Director on Call (when delegated authority has been provided), to warn, inform and liaise with partners, as well as provide advice and guidance to the Trust's Tactical and Operational Teams to support responses to incidents.

The post will be responsible for providing oversight the Trust's Single Point of Contact, ensuring time-sensitive letters, directives and information requests from commissioners and partners are disseminated, and any actions required are coordinated. This includes coordinating the Trust's response to any external inquiries or investigations following the response to any incidents

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact,
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive,
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job responsibilities

This post will lead the work on EPRR, to ensure that progress on delivery is tracked robustly, that exceptions are identified, and actions are identified to improve the Trusts EPRR arrangements. Detailed reports on the delivery of the EPRR Work Programme are produced on a regular basis as required for governance and assurance purposes.

Strategic oversight and lead for the development and implementation of the Trusts annual EPRR work programme to ensure the Trust can achieve full compliance with NHS Englands core standards for EPRR.

To set a 3 year strategy to improve embedding EPRR within the Trust.

To lead the Trusts response and support the development and implementation of the ICBs Work Programme.

To ensure the Trust can quickly notify and provide information to its staff of potential or actual business continuity, critical or major incident.

To ensure the Trust has in place appropriate and fully equipped incident coordination centres and maintained in a constant state of readiness.

To deal with sensitive and confidential material from Category 1 and 2 responders, including the Police. Cabinet Office requirements will mean that the post-holder will have to have appropriate security clearance.

To act as an advanced subject matter expert on all matters relating to EPRR and to provide advice to the UHL Executive Team and senior managers.

Please see job description/person specification for further details on the role.

Person Specification

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

• Educated to masters level and/or be able to demonstrate equivalent experience or competencies
• Formal qualification in emergency planning and/or business continuity, or be able to demonstrate equivalent experience or competencies
• Diploma in Health Emergency Planning (DipHEP)
• Qualification to deliver training (or relevant experience)

Knowledge and Experience

• Leadership experience of working successfully as a head / deputy of departmental function or equivalent in a complex organisation
• Experience of developing and implementing an EPRR strategy at a senior level in a large complex organisation
• Experience of functions such as finance, performance, recruitment and risk management within the EPRR domain
• Experience of developing working relationships with local and regional partners
• Experience of working in a rapidly evolving environment
• Demonstrable highly developed knowledge and experience of legislation and guidance in relation to emergency planning, civil contingencies and business continuity
• Detailed knowledge and understanding of emergency planning guidance relevant to the NHS
• Experience of developing and implementing policies and plans that are fit for purpose
• Experience of developing and delivering of training and exercise programmes
• Demonstrable evidence of multi-agency working to meet common objectives
• Demonstrable experience of driving quality and improvement within a large, complex organisation
• Experience representing a Category 1 organisation at a multi-agency resilience forum
• Knowledge of the NHS and its responsibilities and the barriers and challenges of health emergency planning
• Experience working for an acute hospital Trust

Communication and relationship skills

• Confident and effective verbal and written communication skills
• Excellent presentation skills
• Highly developed interpersonal skills
• Able to communicate confidently with people at all levels of seniority
• Able to communicate complex and often sensitive information in a way which is simple and easy to understand
• Ability to receive, understand and communicate sensitive information and inform groups across multiple sectors
• Able to clearly request, understand, and develop plans around complex, unfamiliar information rapidly.
• Able to develop and maintain effective working relationships with staff and stakeholders
• Able to tailor method and style of communication to the needs of the audience

Analytical and Judgement skills

• Able to think clearly, prioritise, and recommend appropriate action through the assessment of relevant information
• Ability to review review national EPRR guidelines, policies and frameworks develop a process for implementation and horizon scan for upcoming legistation
• Ability to develop strategies to ensure the Trust has clear command, control and communication arrangements when preparing for, responding to and recovering from incidents.
• Ability to ensure information requests are easy to understand whilst representing complex information.
• Able to quickly assimilate information and make informed decisions
• Able to problem solve
• Able to work with a close attention to detail

Skills

• Able to influence and negotiate others to encourage collaborative working and achieve desired outcomes
• Well-developed interpersonal skills to build and maintain effective working relationships with professional groups and senior managers within the organisation and other agencies
• Highly competent computing skills, including Microsoft Word, Excel and PowerPoint
• Experience of finding creative solutions to challenging problems
• Proven experience in the design and delivery of teaching and/or training
• Ability to work on own initiative

Planning and organisation skills

• Ability to undertake short and long term planning
• Excellent organisational, programme, resource and time management skills
• Proactive to plan and organise own workload and able to work on own initiative
• Proven experience meeting deadlines under pressure
• Methodical in nature

Equality, Diversity and Inclusion

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

• Able to work from multiple sites (frequent travel across UHL sites and across East Midlands).
• Able to function and remain focused in distressing circumstances.
• Able to maintain up-to-date knowledge of emergency planning and business continuity policy and guidance at a national, regional and local level.
• Line manage and support the personal development and mentorship of the EPRR and wider Team.
• Coordinate the responses of any EPRR related Freedom of Information requests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Leicester NHS Trust