Overview
University Hospitals of Leicester NHS Trust
Digital Trainer Developer (EPR)
This full-time substantive post will be based within the Digital and Data department. The post holder will be responsible for developing and maintaining eLearning, digital materials, guides and documents for the EPR Programme that is delivering an Electronic Patient Record (EPR) system in collaboration with Nervecentre.
The closing date for applications is 11 February 2026.
This role will require tasks such as creating interactive eLearning, video creation/editing, podcasts, screencasts, animations, onscreen step-by-step guides, etc. for the various modules as they are developed or updated within the EPR Programme, along with any other training materials, SharePoint and Learning Management System (LMS). In addition, you may be called upon to facilitate or train and lead onsite sessions, online forums and Teams-based meetings supporting any training.
The postholder will be working with the wider Digital and Data team and others including clinicians, technologists and operational colleagues across various projects, to assist in the delivery of Technology Enhanced Learning (TEL) solutions to enable a blended learning approach to courses.
Main duties of the job
To produce comprehensive training plans and training materials which facilitate the realisation of maximum benefits from the digital systems. These will both aid the implementation and support ongoing usage of clinical and business systems. To work closely with the EPR Training Lead in this area to ensure comprehensive \'change\' plans are developed which support staff who have new, or substantially changed, roles resulting from the introduction of newly digitised processes and methods of fulfilling their roles.
To develop and maintain digital educational media for Digital Projects, particularly interactive immersive eLearning plus any user guides, training manuals and reference materials.
Tosupport when required, the delivery of training of this digital educational media to staff either by virtual classroom or in-person face-to-face learning.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all
- being a great place to work
- partnerships for impact
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate
- we are proud
- we are inclusive
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
Job responsibilities
To produce comprehensive training plans and training materials which facilitate the realisation of maximum benefits from the digital systems. These will both aid the implementation and support ongoing usage of clinical and business systems. To work closely with the EPR Training Lead in this area to ensure comprehensive change plans are developed which support staff who have new, or substantially changed, roles resulting from the introduction of newly digitised processes and methods of fulfilling their roles.
To develop and maintain digital educational media for Digital Projects, particularly interactive immersive eLearning plus any user guides, training manuals and reference materials.
To support when required, the delivery of training of this digital educational media to staff either by virtual classroom or in-person face to face learning.
Person Specification
Training & Qualifications
- Good standard of Education or Diploma level qualification in Multimedia related studies, IT or Audio Visual, or equivalent experience.
- IT Qualification to ECDL certificate level or equivalent gained through training and equivalent experience
- Specialist knowledge and training in virtual learning environments.
Experience
- Teaching and training experience
- Experience of multimedia software and packages
- Experience of educational technologies
- High level of computer literacy with extensive use of Microsoft packages
- Evidence of experience in an IT education environment
- An in-depth working knowledge of eLearning, EPR system training and training design
- Able to extract relevant information from complex unfamiliar information
- Training in a highly technical field
- Teaching and training experience, particularly in an NHS environment
- Teaching and training in a project scenario
Communication and relationship skills
- Good interpersonal & facilitation skills
- Good verbal and written communication skills
- Confident and able to communicate with people at all levels
- Aptitude to communicate complex and sensitive information to colleagues in a clear and precise manner
- Knowledge of confidentiality and data protection guidelines
Planning and organisation skills
- Ability to work on own initiative and manage own time
- Excellent written and verbal communication skills
- Experience in training others and methodologies to facilitate training
- Excellent organisational skills, including high level of accuracy and the ability to work to tight deadlines
- Knowledge of virtual learning platforms and LMS
- Knowledge of NHS systems
Equality, Diversity and Inclusion
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
- Flexibility in working hours
- Cross-site travel
- Demonstrable enthusiasm for learning
- Professional approach to work
- Sensitivity and awareness of the impact of change to departmental working
Analytical and Judgement skills
- Ability to identify/solve complex problems and take preventative actions where appropriate
- Communicates well over multiple mediums, communicates complex information well and accurately
Skills
- Extensive knowledge of digital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals of Leicester NHS Trust
