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For Companies At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure exceptional guest experiences.
- Company: Join one of the world's leading hotel brands, Marriott.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Why this job: Be part of a team that values excellence and sustainability while growing your career.
- Qualifications: 1 year of experience as a Housekeeping Supervisor is preferred.
- Other info: Dynamic work environment with opportunities for internal transfers.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
Benefits
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott\’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities
- Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensuring compliance with all housekeeping policies, standards and procedures.
- Establishing goals and objectives for all areas of responsibility.
- Directing staff to strive for continuous improvement in all areas of responsibility.
- Initiating and maintaining an effective inspection program including rooms; public areas; associates’ work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds.
- Developing hotel general cleaning schedule and managing execution of work.
- Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment.
- Supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
- Being aware of hotel’s layout and facilities.
- Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller.
- Reporting any maintenance issues immediately.
- Complying with COSHH and Health and Safety Standards.
- Following the lost property procedures.
- Complying with Brand Standards when cleaning and getting each room ready for the guest arrival.
- Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
- Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained.
Safety And Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note
This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor
Join us
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
Referrals increase your chances of interviewing at Leicester Marriott by 2x
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Locations mentioned include: Nottingham, Coventry, Coleshill, Leicester, Hinckley, Burton Upon Trent, Shepshed, Mountsorrel, Ashby-De-La-Zouch, England, United Kingdom.
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Housekeeping Supervisor employer: Leicester Marriott
Contact Detail:
Leicester Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Marriott or similar hotels. A friendly chat can lead to insider info about job openings and even referrals that could boost your chances.
✨Tip Number 2
Show off your skills in person! If you get the chance, visit the hotel and introduce yourself to the team. A personal touch can make you memorable and demonstrate your enthusiasm for the role of Housekeeping Supervisor.
✨Tip Number 3
Prepare for the interview by researching the hotel’s values and culture. Be ready to discuss how your experience aligns with their commitment to guest satisfaction and teamwork. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Marriott.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Supervisor role. Highlight your previous experience in housekeeping and any leadership roles you've had. We love seeing how your skills align with our values and the responsibilities of the position!
Be Clear and Professional: Use clear and professional language throughout your application. Remember, first impressions count! We appreciate well-structured applications that are easy to read and convey your qualifications effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Marriott. We can’t wait to hear from you!
How to prepare for a job interview at Leicester Marriott
✨Know the Brand Inside Out
Before your interview, take some time to research Marriott's values and mission. Understanding their commitment to exceptional hospitality will help you align your answers with what they’re looking for in a Housekeeping Supervisor.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on how you drove guest satisfaction and improved operations.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a dissatisfied guest or managing a cleaning schedule. Practise your responses to demonstrate your problem-solving skills and ability to maintain high standards.
✨Dress the Part
First impressions matter! Even if the interview is casual, dress professionally to reflect the grooming standards expected in the hospitality industry. This shows you understand the importance of presentation in delivering a five-star service.