At a Glance
- Tasks: Clean and maintain guest rooms and public areas to ensure a welcoming environment.
- Company: Join the dynamic team at Leicester Marriott, a leading hotel brand.
- Benefits: Enjoy free meals, uniform, discounts, pension scheme, and career development opportunities.
- Other info: Great opportunity for entry-level applicants looking to start their hospitality journey.
- Why this job: Be part of a team that values excellence and offers real career growth.
- Qualifications: High school diploma and customer service experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott\’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Clean and maintain guest rooms, public areas, and back-of-house areas to the highest standards.
- Change bed linens and make beds.
- Dust, polish, and vacuum rooms and corridors.
- Clean bathrooms, replenish amenities, and ensure all fixtures are in working order.
- Handle guest requests for additional items or services.
- Report any maintenance issues or safety hazards to the supervisor.
- Ensure all cleaning equipment and supplies are used and stored correctly.
- Follow all company and safety and security policies and procedures.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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Housekeeper employer: Leicester Marriott
Contact Detail:
Leicester Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Leicester Marriott. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and customer service. Think about your past experiences and how they align with the responsibilities listed in the job description. This will help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress to impress! Since you'll be working in a professional setting, make sure to wear something smart and tidy for your interview. It shows that you respect the role and are ready to represent the Marriott brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and housekeeping. We love seeing how your skills align with what we’re looking for!
Be Clear and Professional: Use clear and professional language in your application. This shows us that you can communicate effectively, which is super important in our team environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps you stand out from the crowd.
How to prepare for a job interview at Leicester Marriott
✨Know the Company
Before your interview, take some time to research Leicester Marriott and its values. Understanding their commitment to exceptional hospitality will help you align your answers with what they’re looking for in a Housekeeper.
✨Showcase Your Experience
Be ready to discuss your previous experience in customer service or housekeeping. Prepare specific examples of how you've maintained high standards in cleanliness and guest satisfaction, as this will demonstrate your suitability for the role.
✨Emphasise Teamwork
Since the role involves working closely with others, highlight your ability to develop positive working relationships. Share examples of how you've supported team goals in past roles, showing that you can contribute to a collaborative environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities or how the team maintains quality standards. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.