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For Companies At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join Leicester Marriott, a leading hotel brand known for exceptional hospitality.
- Benefits: Enjoy free meals, provided uniforms, pension scheme, and training opportunities.
- Why this job: Be part of a supportive team that values respect, kindness, and personal growth.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: This is an entry-level, full-time position perfect for students or those new to hospitality.
The predicted salary is between 20000 - 28000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Pension Scheme: Participation in The People’s Pension if eligible.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here\’s what your journey with us entails:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety And Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott! #J-18808-Ljbffr
Food & Beverage Waiter / Waitress - Casual employer: Leicester Marriott
Contact Detail:
Leicester Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Waiter / Waitress - Casual
✨Tip Number 1
Familiarise yourself with the Leicester Marriott's menu and services. Knowing the dishes, ingredients, and preparation methods will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight situations where you went above and beyond to ensure a positive experience for guests, as this aligns with the hotel's commitment to exceptional hospitality.
✨Tip Number 3
Network with current or former employees of Leicester Marriott. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss how you handle challenges in a fast-paced environment. The role requires teamwork and quick thinking, so be ready to share examples of how you've successfully navigated busy situations in previous jobs.
We think you need these skills to ace Food & Beverage Waiter / Waitress - Casual
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any previous roles where you provided exceptional service, as this is crucial for the Food & Beverage Waiter/Waitress position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to join the Leicester Marriott team. Mention specific skills that align with the job description, such as teamwork, communication, and attention to detail.
Showcase Relevant Experience: In your application, include any related work experience, especially in customer-facing roles. If you have experience in a fast-paced environment or have handled guest inquiries, make sure to highlight these points.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Leicester Marriott
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional service. Share any previous experiences where you went above and beyond for guests, as this will demonstrate your commitment to creating memorable dining experiences.
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. Being able to discuss the menu confidently will impress the interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've collaborated with colleagues in past roles to achieve common goals, as teamwork is crucial in a busy restaurant environment.
✨Prepare for Common Scenarios
Think about how you would handle various situations, such as a difficult customer or a mistake with an order. Being prepared with thoughtful responses will showcase your problem-solving skills and professionalism.
